Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 9, 2016 at 6:10 pm #645610
    lptornade

    Hi,

    I can see two of the same image on one of my pages. http://www.inforapido.net/utilisations/?lang=en

    But there’s only one in my admin.

    What can I do?

    Thanks,

    Rémi

    June 9, 2016 at 7:07 pm #645650
    Jordan

    Hey Rémi,

    Thanks for getting in touch with us!

    Exactly which of the images are you referring? I am not seeing any repeated images on my end. You can refer to my screenshot in the private data section.

    Would you mind posting us a screenshot of the issue. You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Jordan

    June 9, 2016 at 7:15 pm #645660
    lptornade

    Hello Jordan,
    It’s at the bottom of the page.
    https://snag.gy/GK5mVu.jpg

    Firefox see two pictures – Essayez-la-borne.png and Essayez-la-borne-1.png
    https://snag.gy/N4gPdt.jpg

    Regards,
    Rémi

    June 9, 2016 at 7:52 pm #645688
    Vinay

    Hi,

    The images appears correct on chrome and firefox. i am unable to re-produce this issue. however look at the screenshot you sent what i feel is that that there may be an issue with caching or image overlay effect please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    If that do not do the trick please disable image overlay effect http://kriesi.at/documentation/enfold/disable-css-overlay-on-images/

    Best regards,
    Vinay

    June 9, 2016 at 8:33 pm #645711
    lptornade

    Hi Vinay,
    I can assure you it’s not the cache. I did several “Empty Cache and Hard Reload”, try with Safari and Firefox also and I’ve tried it on another computer. Did you try an “Empty Cache and Hard Reload” on your side?
    You should see in the source code two lines : 159 and 160 with both Essayez-la-borne-1.png and Essayez-la-borne.png

    I also disabled the overlay but still two images. It’s less interesting this way ;-)

    Regards,

    June 9, 2016 at 9:04 pm #645735
    Vinay

    Hi,

    I still cannot re-produce the issue but for testing purpose i changed the image size to check if it makes any difference on the homepage and also created a test page (link in private).

    let us know if yous till see 2 images on the homepage and test page :)

    Best regards,
    Vinay

    June 9, 2016 at 9:13 pm #645743
    lptornade

    No problems with your test page.

    Can you try to enter this URL http://www.inforapido.net/utilisations/?lang=en on this site https://www.browserling.com and tell me what you see at the bottom?

    Thanks,

    Rémi

    June 9, 2016 at 11:30 pm #645838
    Vinay

    Hi,

    It is strange the page earlier was showing 2 images. I tried to restore the page to an earlier version to check if any latest changes was causing this but it stopped working. I suspect that this page is corrupt but do not worry i have re-created the same page and added the link in private.

    Regarding homepage I think this too is corrupt or has a conflict please rename the test page i created earlier which has no problem and change the permalinks and privacy to public about the update button and use it :)

    Best regards,
    Vinay

    June 10, 2016 at 1:41 pm #646191
    lptornade

    I was able to remove the Ghost code in the box you’ve added.
    Where can I make it appear if I need it in the future?

    https://snag.gy/08ZhvS.jpg

    Thanks,

    June 10, 2016 at 2:35 pm #646212
    Vinay

    Hi,

    That’s great!

    The debug option will be available as long as you keep the code i added in functions.php please refer to this link for the code snipet http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Vinay

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