getting 500 http error whenever I activate Enfold theme - Support

Viewing 6 posts - 1 through 6 (of 6 total)

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July 12, 2017 at 7:44 pm #820187

Allairm
Participant

Hi, I’m getting a 500 http error whenever I activate the Enfold theme through a fresh wordpress install.

July 13, 2017 at 7:10 am #820364

Rikard
Keymaster

Hey Allairm,

Enfold is not uploaded to your site, could you upload it so that we can see the error please? Also, what is the memory limit for PHP on your installation? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Best regards,
Rikard

July 13, 2017 at 3:11 pm #820556

Allairm
Participant

okay, sorry I removed it to test it some more. It should be activated and the 500 error should be happening now.
I added define( ‘WP_MEMORY_LIMIT’, ’96M’ ); to my config file and its still giving the same error as well.

July 13, 2017 at 4:02 pm #820600

Yigit
Keymaster

Hi,

Could you please contact your hosting provider and ask them to upgrade PHP version to PHP7?

Best regards,
Yigit

July 13, 2017 at 4:09 pm #820610

Allairm
Participant

AH, I upgraded it to php7 and its working now. Thanks!

July 13, 2017 at 11:41 pm #820875

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit
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Viewing 6 posts - 1 through 6 (of 6 total)

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