Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 3, 2020 at 2:31 pm #1200529
    Gutscher

    Hallo!

    Ich habe mehrere Homepages, die ich mit WordPress und dem Enfold Theme erstellt habe und bisher hatte ich bei allen immer unter “Seiten” auf der rechten Seite die Menüs “Veröffentlichen” – “Seiten-Attribute” – “Gestaltung” – Beitragsbild, aber bei meiner aktuellsten Homepage fehlt plötzlich das “Gestaltung” Menü!? Ich habe bereits alle Einstellungen verglichen und komme einfach nicht drauf, wie ich das hinzufügen kann!? Bitte um eure Hilfe!

    Danke und liebe Grüße
    Katharina

    April 4, 2020 at 7:29 am #1200758
    Rikard

    Hallo Katharina,

    I’m not sure I understand the problem, could you post screenshots highlighting it please? Also please post admin login details in private so that we can check the actual site.

    LG,
    Rikard

    April 6, 2020 at 9:42 am #1201163
    Gutscher

    Hello Rikard,

    I am looking for the settings “Layout” when creating or adjusting pages – on the screen shot I highlighted on a “older” Enfold Homepage what is missing at my current Enfold Website!

    Many thanks for your help in advance.
    Best,
    Katharina

    April 7, 2020 at 4:57 am #1201463
    Rikard

    Hi Katharina,

    Thanks for the update, but we can’t see the screenshots. Could you try uploading them to Google Drive, Dropbox or Imgur and then link to them here please?

    Best regards,
    Rikard

    April 7, 2020 at 8:28 am #1201507
    Gutscher

    Here is a download link to the 2 screen shots: https://we.tl/t-RpkkNpbG4I

    Best regards,
    Katharina

    April 8, 2020 at 5:28 am #1201760
    Rikard

    Hi,

    Thanks for that. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 8, 2020 at 9:03 am #1201826
    Gutscher

    Hey,

    please find the log in details as private content attached.

    Thanks and best regards,
    Katharina

    April 9, 2020 at 6:23 am #1202136
    Rikard

    Hi Katharina,

    Thanks for that. I can’t reproduce the problem on my end though, please see screenshot: https://imgur.com/a/Ow6pZwO. Could you try a different browser maybe?

    Best regards,
    Rikard

    April 10, 2020 at 10:01 am #1202625
    Gutscher

    Hey Rikard!

    That’s really strange!? I use the same browser (Safari) to work on the other Homepages with WordPress Enfold Theme and there I can see the setting as you do, just not at this one!?

    Thanks for trying!

    Best regards,
    Katharina

    April 10, 2020 at 10:48 am #1202637
    Gutscher

    It’s not a browser issue! I just tried it with my friends device on Chrome and there it doesn’t show either…

    Best regards,
    Katharina

    April 11, 2020 at 1:35 pm #1202882
    Rikard

    Hi Katharina,

    I tried in Safari as well, with the same results: https://imgur.com/a/RvIXV0x. Are you on the same network when you are getting this problem? If so then please try to reset all routers etc. in the network to see if that helps.

    Best regards,
    Rikard

    April 11, 2020 at 1:38 pm #1202884
    Rikard

    Hi,

    Also please check so that the field in question is checked on your end under Screen Options in the top right hand corner of the screen. And if you are using a different account to login other than the one you posted here, then please try logging in with the details we are using.

    Best regards,
    Rikard

    April 14, 2020 at 8:44 am #1203479
    Gutscher

    Hey,
    it was the missing check under Screen Options in the top right hand corner of the screen! That’s exactly the setting I was looking for and couldn’t find! Thanks a lot and sorry for bothering you!

    Best regards,
    Katharina

    April 14, 2020 at 9:58 pm #1203787
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 14 posts - 1 through 14 (of 14 total)
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