Viewing 16 posts - 1 through 16 (of 16 total)
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  • #1280630

    Hi,
    I recently noted these two things
    1) See this screen shot. Is it normal the post title stretches so much vertically?
    Screenshot-2021-02-15-at-18-57-14
    2)On the home page setting, update&preview bottons block forever making impossible to save. It happens only in the home page.
    Screenshot-2021-02-15-at-18-57-01
    IT SEEMS LIKE AN AUTOMATIC INSTANT AUTO SAVE ONLY FOR THE HOME PAGE.
    And then you got two options:
    1) preview and update are no longer clickable
    2)if you can click preview, it will not appear

    super thanks
    Temp log in in private
    Thanks

    #1281986

    Hey Daniele,

    Thank you for the inquiry.

    1.) We cannot reproduce the issue on our end, the title column stretches horizontally when we checked the Pages panel.

    2.) This is probably happening because the site is still using an old version of WordPress, 5.0.2, which is no longer compatible with the theme and the plugins. You have to upgrade to the latest version of WordPress.

    // https://wordpress.org/download/

    Best regards,
    Ismael

    #1282043

    Thanks Ismael
    1) so what can I do?

    2) got it. Fixed by upgrading!

    Cheers

    #1282224

    Hi,

    Thank you for the update.

    1.) Is it still stretched vertically? Which browser are you using, and have you tried using a different one?

    2.) Awesome! Glad it is fixed.

    Best regards,
    Ismael

    #1282285

    Thanks Ismael,
    I had the same problem with both Firefox and Safari. Vertical on both of them.

    #1283034

    Hi,

    Odd. This is how it looks on Firefox Windows 10.

    Screenshot: https://imgur.com/sWuYPty

    Maybe this snippet will help, just add it in the functions.php file.

    function ava_custom_admin_style() {
      echo '<style>
        .title.column-title {
    		min-width: 300px;
    		display: block;
    	}
      </style>';
    }
    add_action('admin_head', 'ava_custom_admin_style');
    
    

    This should apply a minimum width to the title column.

    Best regards,
    Ismael

    #1283755

    Hi Ismael I did not try your code yet because I see that your screenshot refers to page.
    Pages are ok for me as well. The problem is only to blog posts.

    Thanks

    #1284397

    Hi,

    The css code above should also affect the columns in the Posts panel. Please try to add it in the functions.php file and let us know if it changes anything. It is possible that the issue is cause by a plugin because we cannot reproduce it on our own installation.

    Best regards,
    Ismael

    #1285860

    Here we go the results on post editor
    Screenshot-2021-03-05-at-16-47-48
    all compressed now! :-)

    On pages editor, everything fine as usual

    Thanks

    #1287577

    Hi,

    Thanks for the update, and sorry for the late reply. Are things working as they should now? If not, then please try to disable all plugins, as it might be conflict with one of them. Also please update the login token, as it’s not working anymore.

    Best regards,
    Rikard

    #1287876

    Ok, I re updated it.
    Unfortunately, everything is still the same.
    Problem only on posts, not on pages.

    cheers

    #1288524

    Hi,

    Thanks for the update. Did you try to disable all plugins? I’m asking since I cannot reproduce the problem on a local installation. The likely problem is that one or more of your plugins are adding items or columns, which takes all the space.

    Best regards,
    Rikard

    #1289363

    Yes I tried but nothing changed unfortunately.

    #1290030

    Hi,

    Thanks for the update, and sorry for the late reply. The login token you posted previously has expired, could you renew it please? Also, are we allowed to disable plugins temporarily on your installation, for debugging purposes?

    Best regards,
    Rikard

    #1290640

    I updated the token.
    Yes, you are allowed if doing that and then re able them will not cause anything to the website.

    Thanks

    #1291258

    Hi,

    Thanks for the update. We can’t really guarantee that unfortunately. Do you have backups of the site? If so then you can always restore a backup, if something should go wrong.

    Best regards,
    Rikard

Viewing 16 posts - 1 through 16 (of 16 total)
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