Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1473016

    Hi, I cannot get the general styling page to save my choice.
    I cannot enclose screen dump here – let me know.
    Mariann

    #1473036

    Hey Mariann_m,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1473089
    This reply has been marked as private.
    #1473098

    Hi,

    Thanks for that. I can’t see any problems saving the theme options on my end, could you let us know how to reproduce the results that you are seeing on your end please?

    Best regards,
    Rikard

    #1473117

    Hi Rikard,

    Thank you. I can send you a screen dump if it helps, but I need an email address og way of uploading the images/docs.
    What happens is:
    I go to
    General styling
    I click on the appropriate color template
    I click “save all changes” (either top button or down button – same result
    and the error occurs reading “Saving didn’t work! Please reload and try again”

    The colour template looks highlighted after the message comes, however, when moving on to other pages/items, the template is lost

    This happens every time. I have not been able to choose any template yet..
    All the best, Mariann

    #1473123

    Hi,

    Thanks for the clarification. I see a 406 server error on the file in private when doing that. I’m not sure why that is happening, so you would have to reach out to your hosting provider to check why the server is responding with that error code.

    A 406 Not Acceptable status code means that the server is unable to provide a response that matches the client’s requested format, typically specified in the Accept header of the request.

    The first step you might want to try is to install a valid SSL certificate, as that might be the cause of the problem.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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