Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • May 23, 2017 at 8:31 pm #798484
    bradlangan

    Hello,

    None of the general styling changes I am making for my site are working. Colors, fonts, etc. I have the latest version of Enfold updated and I tried clearing my cache as well as deactivating plug-ins.

    Please help!

    Thanks

    May 23, 2017 at 11:10 pm #798566
    Nikko

    Hey bradlangan,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    May 24, 2017 at 6:52 pm #799083
    bradlangan

    Hey Nikko,

    Here you go:

    Thanks!

    May 24, 2017 at 7:04 pm #799087
    Yigit

    Hi,

    Login credentials are not working for me. Can you please check them once again?

    Best regards,
    Yigit

    May 24, 2017 at 7:07 pm #799090
    bradlangan

    Sorry about that, they should work now!

    May 24, 2017 at 7:19 pm #799097
    Yigit

    Hi,

    They show up fine on my end, attached a screenshot in private content field.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    If certain section is not working, can you please let us know which one?

    Best regards,
    Yigit

    May 24, 2017 at 7:36 pm #799103
    bradlangan

    Still not working, please see private comment

    May 24, 2017 at 7:41 pm #799106
    Yigit

    Hi,

    Can you please try checking your page in incognito mode?
    I attached a screenshot from Firefox. First screenshots are from Chrome. I strongly believe it is still caching related :)

    Best regards,
    Yigit

    May 24, 2017 at 7:42 pm #799107
    bradlangan

    Did you watch the whole screencast? We did try it in incognito mode and it still did not work.

    Thanks

    May 24, 2017 at 7:42 pm #799108
    bradlangan

    We also tried in safari on another computer and internet explorer.

    May 24, 2017 at 8:07 pm #799113
    Yigit

    Hi,

    Yes, i watched the whole screencast however it only leads to caching issue when it shows up correctly on my end and does not on yours. I asked my teammates to check your website as well. Please kindly wait to hear from them

    Best regards,
    Yigit

    May 25, 2017 at 1:26 am #799291
    Jordan Shannon

    Hey!

    I am not able to recreate the issue on my end either. I see a small color error on the menu when on the video page, but this is something that needs to be solved via quick css specifically on that page if you intend to keep that header color.

    Regards,
    Jordan

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