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  • #1035732

    I’ve noticed several threads about being unable to make color scheme changes to the General Styling section in Enfold. I have a similar problem, but a bit different. I made changes last night and they didn’t appear to be taking effect. By this morning, however, the changes finally took effect. I then made more changes this morning but those haven’t taken effect yet.

    I have cleared the website cache numerous times and have reloaded the page numerous times. Still no changes.

    Any ideas?

    #1036600

    Hey Brad,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1037771
    This reply has been marked as private.
    #1038163

    Hi mrhsbandaides,

    Can you please make that account admin? I cannot check theme options.

    Best regards,
    Victoria

    #1038185

    Done. Try now.

    #1038823

    Hi,

    Thanks for that, did you try to disable file compression under Enfold->Performance and select to delete the old CSS and JS files?

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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