Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • September 29, 2019 at 4:25 pm #1143100
    famarinu

    Hi,
    I have a problem with the “theme options”.
    The pages to be select are not displayed.
    See screenshot: https://monosnap.com/file/6wikgCxxMpRa8Xv8loh5GA0EpwQDXg
    Thank you for your support.

    September 30, 2019 at 1:59 am #1143185
    Mike

    Hey Manuela,
    Thank you for the login, do you recall anything particular occurring when you noticed the error? Perhaps updating a plugin or receiving an error message? Please try disabling all of your plugins, and clearing your browser cache, if that corrects then you can enable one at a time, and clearing your browser cache each time, until the error occurs again, then you will know the cause.

    Best regards,
    Mike

    September 30, 2019 at 9:07 am #1143245
    famarinu

    hi,
    I have disabled all plugins and cleaned my browser cache, but the problem has not been solved.
    Is it possible that the problem has been since I updated the theme?
    The current version of the theme is 4.6.2 and my PHP version is 7.1.30

    September 30, 2019 at 11:44 am #1143316
    Victoria

    Hi famarinu,

    Can you disable SG Optimizer and see if the issue persists?

    Best regards,
    Victoria

    September 30, 2019 at 1:07 pm #1143365
    famarinu

    Exactly, I disabled SG Optimizer and the problem was solved. thanks.

    October 1, 2019 at 5:44 am #1143568
    Mike

    Hi,
    Glad Victoria could help you find the issue. We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘General Layout Problem’ is closed to new replies.