Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1103464

    I posted a thread on this topic yesterday, but don’t see it in Topics Started in my account. There is an existing ticket regarding the issue, but it is has been closed to new replies. Can I please get some assistance with this? I have included login credentials in the private section.

    https://kriesi.at/support/topic/styling-header-main-menu-breaks-image-animations-counters-and-rollovers/

    #1104222

    Hey hunter_ncmed,
    Sorry for the late reply, I was not able to get to the WordPress login because the site has another password prompt before the login.
    Please include. Also please explain a little more about your issue.
    Also please ensure you are using Enfold v4.5.7 and your PHP is at least v5.6

    Best regards,
    Mike

    #1104227

    Hi Mike,
    The login credentials I’ve included are for the htaccess security prompt, not the WP backend. I’m not allowed to have the site live in this state due to the regulations in our industry. First, I would like you to take a look at how the animations, rollovers and tabbed sections are breaking on different pages. This only happens when styles are saved in the General Styling and Advanced Styling Enfold options.

    A while back, I was able to restore the animation styles by updating to Enfold 4.5 and the pages were looking great, but again after making changes and saving in General/Advanced styling the animations broke on all pages.

    I have updated to v4.5.7 and am running PHP v7.1 and WP v5.2.1. The website (included in the private content section) is in a broken state after making a change in the Quick CSS section and then saving.

    After you take a look, assuming you can get past the htaccess security header which seems to be a problem, I’m going to restore a previous version of the site that works, but has an theme v4.5 on it and update it to v4.5.7. After that I will make a change in the Quick CSS section and if the animations break, that’s where we’re at.

    Please let me know if you can identify the issue, and if needed, I can create a user profile for the WP backend for you.

    Thanks again.

    #1104299

    Hi,
    Thank you I was able to get past the htaccess security today.
    I see that you are getting this error: avia_is_mobile is not defined
    Please try to disable js & css merging in the Enfold Theme Options > Performance > JS & CSS file merging and compression
    and choose “always load all elements” on the same performance setting page under “Disabling of template builder elements” then disable any cache plugins and minifying plugins and clear your browser & server cache. You may need to do this a few times as javascript files can be tricky to clear.

    Also try disabling your plugins.

    You also posted that the error began “after making a change in the Quick CSS section and then saving” this would not cause the error above, but please try checking your Quick CSS for errors by copying all of the css and pasting into the WordPress > Customize > Additional CSS field, and looking for the red error indicators. A missing bracket can have odd effects, if you correct any errors replace the Quick CSS css with the corrected css.

    If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

    Best regards,
    Mike

    #1104388

    Hello Mike,
    Thank you for your response. This seems to have worked, but specific to the JavaScript merging option. I disabled JS, CSS merging and selected Always load all elements in the theme builder option and the animations and tab styles were good again. When turning on these elements one at a time it seems that the only time the animations break is when JSS file merging is enabled. The sites animations will work with CSS merging enabled and Load only used elements is set for the Template Builder Elements, which I prefer. What’s more, when doing these operations the logo will break in the header, and I have to delete the existing logo in the Theme Options tab and upload it again from the Media Gallery to make it visible again, no big deal on that task.

    The error actually began when I changed the link/background colors in the Main Menu navigation in the Advanced Styling tab. It was buggy and not taking the changes I made immediately, and after awhile broke the animations and tabs. After that, any changes saved in the General/Advanced tabs, whether it be Quick CSS, font colors or H1 colors, that operation broke the animations, rollovers and tabs.

    I didn’t disable the plugins for this test as I only have 3 enabled with the Classic Editor being the only one I’m not familiar with. This does not seem to be the issue causing the problem.

    In short, I’m glad this works, but I do like to have the JS merged for performance and will either enable Autoptimize or WP Super Cache down the line for quicker page loading times.

    Thank you very much for your clear direction and I will reach out to support if any problems arise.

    #1104633

    Hi,
    Thank you for your feedback, and I’m glad this helped. If you look at the bottom of the performance option page you will see the option: Delete old CSS and JS files? you can try checking this and saving, then re-enable the js merging and clearing your browser cache a couple of times.
    But the merging, cache plugins, and autoptimize can make working on a site difficult, I recommend only using these once your site is compete.
    Also note that the “Classic Editor” plugin is not needed because this option is built-in to the theme settings at the bottom of the first options page.
    Please do reach out if you have any other issues, and thank you for using Enfold.

    Best regards,
    Mike

    #1104961

    Mike,
    This is great and thank you. I will implement this for all our sites. I did have the Delete old CSS and JS files enabled, but yet to see the problem completely eliminated. I do not intend to install a caching plugin until the site is finished. I do have one site on a different Enfold theme with the CSS/JS merging disabled and have Autoptimze installed, the theme performs great and extremely fast, I love it. I also have another Enfold theme with CSS/JS merging enabled and the Delete old CSS and JS checked and there are no animation problems.

    Thanks for the tip on the WP Classic feature, moving forward I will have this option enabled and ditch the plugin.

    Again, many thanks and appreciate the quick response and thorough instruction.

    #1105036

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    #1116085

    Hi,

    Please see private content field below :)

    Cheers!
    Yigit

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘General/Advanced Styling Issue With Animations/Rollovers/Counters’ is closed to new replies.