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AuthorPosts
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November 6, 2015 at 5:09 am #531333
Hello
Please help. The top menu is displayed lower that is should be. A serious gap appears when a user tries to scroll down the page. My assumption is that it is caused by the MailChimp subscription form above the menu. Please help me out to fix it.
Regards,
S.
November 6, 2015 at 4:47 pm #531519Hi simagald!
As far as I can tell it looks fine to me. Can you take a screenshot and highlight what your trying to do with it so we can get a better idea?
Cheers!
ElliottNovember 9, 2015 at 3:35 am #532297Hi Elliot,
Please find the examples here:
http://pingar.com/wp-content/uploads/2015/11/Screen-Shot-2015-11-09-at-9.54.44-am.png
http://pingar.com/wp-content/uploads/2015/11/Screen-Shot-2015-11-09-at-9.55.00-am.pngAs you can see in the examples, there is a gap between the top border of the screen and the top menu.
Regards,
S.
November 9, 2015 at 9:13 pm #532886Hey!
This is what I’m seeing. Is it happening on a certain page?
Regards,
ElliottNovember 9, 2015 at 11:50 pm #532970Hi Elliott,
The gap is visible only sometimes. However, I can’t figure out what is causing it.
Regards,
S.November 10, 2015 at 6:14 pm #533527Hi!
I could not reproduce the issue as well. Which browser and OS are you using?
Cheers!
YigitNovember 10, 2015 at 6:19 pm #533539Hi!
Try viewing in another browser to see if it happens there as well.
Regards,
ElliottNovember 11, 2015 at 12:43 am #533783Hello,
At this moment, we can not reproduce the problem. If it repeats again, would you like us to grab any specific information so it is easier to reproduce the problem?
Regards,
SimonaNovember 11, 2015 at 1:43 pm #533994Hi,
If you can’t reproduce it then it was most likely a caching issue, but let us know if you should have any further problems.
Best regards,
RikardNovember 12, 2015 at 3:32 am #534536Hello,
Today we had the same problem again: http://pingar.com/wp-content/uploads/2015/11/Screen-Shot-2015-11-12-at-10.52.46-am.png .
We were using Google chrome, OS X Yosemite version 10.10.5 on iMac (21.5-inch, Late 2013). Can I provide any additional info to solve this problem?Regards,
Simona
November 12, 2015 at 1:55 pm #534736 -
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