Hello
Please help. The top menu is displayed lower that is should be. A serious gap appears when a user tries to scroll down the page. My assumption is that it is caused by the MailChimp subscription form above the menu. Please help me out to fix it.
Regards,
S.
Hi simagald!
As far as I can tell it looks fine to me. Can you take a screenshot and highlight what your trying to do with it so we can get a better idea?
Cheers!
Elliott
Hi Elliot,
Please find the examples here:
http://pingar.com/wp-content/uploads/2015/11/Screen-Shot-2015-11-09-at-9.54.44-am.png
http://pingar.com/wp-content/uploads/2015/11/Screen-Shot-2015-11-09-at-9.55.00-am.png
As you can see in the examples, there is a gap between the top border of the screen and the top menu.
Regards,
S.
Hey!
This is what I’m seeing. Is it happening on a certain page?
Regards,
Elliott
Hi Elliott,
The gap is visible only sometimes. However, I can’t figure out what is causing it.
Regards,
S.
Hi!
I could not reproduce the issue as well. Which browser and OS are you using?
Cheers!
Yigit
Hi!
Try viewing in another browser to see if it happens there as well.
Regards,
Elliott
Hello,
At this moment, we can not reproduce the problem. If it repeats again, would you like us to grab any specific information so it is easier to reproduce the problem?
Regards,
Simona
Hi,
If you can’t reproduce it then it was most likely a caching issue, but let us know if you should have any further problems.
Best regards,
Rikard
Hello,
Today we had the same problem again: http://pingar.com/wp-content/uploads/2015/11/Screen-Shot-2015-11-12-at-10.52.46-am.png .
We were using Google chrome, OS X Yosemite version 10.10.5 on iMac (21.5-inch, Late 2013). Can I provide any additional info to solve this problem?
Regards,
Simona