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  • November 8, 2013 at 1:32 pm #186114
    manfredschmutz

    Hi

    I wanted to add a Fullwith Masonry Gallery. I added it with the Avia Layout Builder to the page. When I click on Add/Edit Gallery I have the possibility to add existing images to the gallery. After choosing the images I click on Add to gallery. Then I can change the sorting and add a describtion to the images. Then I can add the gallery to the page. When I go back in order to edit the gallery, then it is displayed that no elements were found.. so it seems that the selected images are not stored in the gallery..
    the same behaviour is when I add the normal gallery. But when I add the wordpress gallery in the default editor, then it works. I tried to deactivate every single plugin, but it hasn’t worked either.

    Thanks in advance for your help

    November 8, 2013 at 1:35 pm #186117
    manfredschmutz
    This reply has been marked as private.
    November 9, 2013 at 5:35 am #186386
    Ismael

    Hi!

    You have a real lot of plugins installed. I don’t want to mess with the plugins settings. Please deactivate all of them then test the Fullwidth Masonry Gallery again on another browser. Let us know if you have deactivate all of the plugin so that we can check it again.

    Best regards,
    Ismael

    November 9, 2013 at 10:16 am #186442
    manfredschmutz

    Hi

    Now I have deactivated every single plugin. Afterwards I tried it on Internet Explorer, Firefox and Chrome, but it hasn’t worked on any of them.

    Thanks for your help

    Manfred

    November 9, 2013 at 4:40 pm #186478
    Devin

    Hi!

    I’m not sure what the issue is but the WordPress gallery system isn’t working at all. My guess, based on that is that there is an issue with WordPress but you can try first re-uploading the theme files via FTP following this video and see if that helps: https://vimeo.com/channels/aviathemes/64927356

    If not, you can also switching to one of the default WordPress themes and testing a regular gallery in the visual editor and see if it works. If not, try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download.

    Just make sure not to delete the config file and your wp-content folder since you would lose your database access at that point.

    Cheers!
    Devin

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