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  • March 22, 2021 at 11:58 pm #1289738
    THP Studio

    Hey Guys,

    Sorry to throw another gallery related issue your way, but on Chrome and Edge (and likely any other Chromium based browser) there is a problem with the thumbnails layout using the ALB gallery element. I can’t seem to reproduce it in Safari.

    You can see it in the screenshot linked to below. And you can test it in Chrome using the domain below as well (any of the galleries, it happens to them all). Sometimes the page will load ok, but rarely. Most times it has the layout quirk, and if you reload the page it seems to make it worse on each reload.

    It’s not only a problem with this particular domain, another of our clients using Enfold has had the same issue, on different hosting.

    I have deactivated all plugins, flushed cache, and all Enfold’s performance settings are turned off and it still happens.

    I look forward to your thoughts.

    Regards,

    Tim

    • This topic was modified 3 years, 9 months ago by THP Studio.
    March 28, 2021 at 4:25 am #1290805
    Rikard

    Hi Tim,

    I’m very sorry for the late reply. I’ve tried reproducing the problem which I can see on your site on a test site, but I’ve been unable to so far. Please see link in private.

    Could you share admin WordPress login details in private, so that we can check which settings you are using please?

    Best regards,
    Rikard

    March 28, 2021 at 8:46 pm #1290970
    THP Studio

    Hey Rikard,

    Details are below.

    Please let me know as soon as you don’t require them anymore.

    Thanks a lot

    Tim

    April 1, 2021 at 5:30 am #1291669
    Ismael

    Hi,

    Thank you for the info.

    We are able to reproduce issue on Chrome Windows 10, but we are not yet sure what is causing it. Temporarily, the solution in the following thread should help.

    // https://kriesi.at/support/topic/enfold-photo-gallery-thumbnail-issue/#post-1260613

    Best regards,
    Ismael

    April 1, 2021 at 8:58 pm #1291905
    THP Studio

    Hi,

    Thank you for that info.

    This does seem to resolve the problem at least for me.

    Please update me here with any more permanent solution in an upcoming release.

    Regards.

    April 5, 2021 at 4:25 am #1292405
    Ismael

    Hi,

    Glad it helped. Please keep the css code in the Quick CSS field or in your child theme’s style.css file, temporarily.

    Best regards,
    Ismael

    May 30, 2021 at 7:01 pm #1303027
    THP Studio

    Has this issue been resolved and included in the latest update?

    Wondering if we still need this CSS code or not.

    thanks.

    June 1, 2021 at 10:13 am #1303370
    Ismael

    Hi,

    The css code has not been added in the latest version. Please keep the css code for now.

    We will post the issue back to our channel.

    Best regards,
    Ismael

    June 22, 2021 at 12:12 am #1306832
    THP Studio

    Hi Ismael,

    Looking at the changeling for the upcoming release, it seems this issue has been fixed – can you confirm please?

    Thanks

    June 22, 2021 at 10:39 am #1306902
    Ismael

    Hi,

    Yes, the css has been added in the gallery.css file, which should be included in the next patch.

    Best regards,
    Ismael

    June 22, 2021 at 7:46 pm #1307015
    THP Studio

    Excellent, thank you Ismael.

    June 22, 2021 at 10:17 pm #1307032
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘Gallery Thumbnail Layout Issue on Chromium-based browsers’ is closed to new replies.