Gallery not displaying - Support | Kriesi.at

Tagged: animation, gallery

Viewing 9 posts - 1 through 9 (of 9 total)

Author

Posts
April 28, 2016 at 5:01 pm #623885

sherrymccann
Participant

Past

The gallery & animation is not displaying at all. I have tried all suggested routes to no avail. Any/all help would be appreciated.

April 28, 2016 at 5:04 pm #623887

Jordan
Inactive Moderator

Hi sherrymccann!

Thanks for getting in touch with us!

Please update your version of the Enfold theme. http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Cheers!
Jordan

April 28, 2016 at 5:05 pm #623889

Yigit
Keymaster

Hey sherrymccann!

You are currently using an older version of the theme. Please update Enfold to the latest version 3.5.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

April 29, 2016 at 4:58 pm #624652
sherrymccann
Participant
HI there,

All set – thank you. I thought the theme would update automatically when I put my info in WP – apparently not? Should I always be updating manually?

Thank you. You all are great.
- This reply was modified 9 years, 6 months ago by sherrymccann.
April 29, 2016 at 11:43 pm #624829

Jordan
Inactive Moderator

Hi,

Glad to hear the update fixed the issue! The option to update through WordPress was giving a little issue with the new WordPress update but it should be fixed now.

Best regards,
Jordan Powell

April 30, 2016 at 4:04 am #624851

sherrymccann
Participant

Excellent. Another question: When I go to edit my front page, there is nothing being displayed in the default or avia layout builder….

May 2, 2016 at 8:09 am #625521

Rikard
Keymaster

Hi,

The builder content of your front page is displaying fine on my end, could you try to clear your browser cache and reload a few times please? You can also try a different browser and/or machine.

Thanks,
Rikard

May 2, 2016 at 9:32 pm #626041

sherrymccann
Participant

All is well now. Thank you!

May 2, 2016 at 9:46 pm #626047

Basilis
Inactive Moderator

Hey!

Glad we do it short out!
Let us know if we can do anything else for you, we will be more than happy to assist.

Cheers!
Basilis
Author

Posts

Viewing 9 posts - 1 through 9 (of 9 total)

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