Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 30, 2019 at 12:41 pm #1060450
    Empatica

    Hi,

    I’ve updated WP to 5.0.3 and Enfold theme to 4.5.2. Then, the gallery lightbox doesn’t work correctly. If you click on a picture, you can see the big image but you doesn’t show the arrows to pass the photos and the cross to close the lightboox.

    What can I do?

    Thanks in advance,

    Jordi

    January 31, 2019 at 10:19 pm #1061267
    Victoria

    Hey Empatica,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    February 1, 2019 at 9:18 am #1061431
    Empatica

    Hi,

    I attach the link and the WP login into the private content box.

    Thank you,

    Jordi

    February 2, 2019 at 11:38 am #1061963
    Rikard

    Hi,

    Thanks for that, what happens if you clear the cache from your caching plugin and leave it deactivated?

    Best regards,
    Rikard

    February 4, 2019 at 1:30 pm #1062666
    Empatica

    Hi,

    I cleaned the cache and I deactivated the plugin and I checked again with incognito window of chrome, firefox and safari and it doesn’t work.

    Best regards,

    Jordi

    February 5, 2019 at 8:50 pm #1063310
    Victoria

    Hi Jordi,

    You have a header file in your child theme and it needs to be updated with the fresh copy.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 5, 2019 at 8:50 pm #1063311
    Victoria

    Hi Jordi,

    You have a header file in your child theme and it needs to be updated with the fresh copy.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 6, 2019 at 2:52 pm #1063645
    Empatica

    Hi Victoria,

    I’ve updated the header of child theme and it’s working now.

    Thanks for all,

    Jordi

    February 7, 2019 at 10:34 am #1063989
    Nikko

    Hi Jordi,

    Glad that we could help :)
    Feel free to create a new thread if you need more assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 9 posts - 1 through 9 (of 9 total)
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