Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • November 30, 2020 at 1:11 pm #1263956
    Michael Oeser

    Hi there,

    when you look at the gallery at https://foto-shooting.ch/fotoshooting-fuer-frauen/ and click on an image you see that it does not open in a lightbox as expected. I deactivated all plugins and the issue still exist.

    Any idea why that is and what to do agains it?

    Cheers
    Michael

    November 30, 2020 at 1:44 pm #1263964
    Yigit

    Hey Michael,

    Thanks for contacting us!

    You are currently using 4.5.5. Could you please update Enfold to the latest version 4.7.6.4 – https://kriesi.at/documentation/enfold/theme-update/ and check if that helps? We have added jQuery 3.5.1 compatibility in 4.7.6.2 which should help in your case. Please make sure to flush cache after updating the theme.

    Also, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/ and insert Personal Token in Enfold theme options to receive auto updates in WP dashboard :)

    Best regards,
    Yigit

    November 30, 2020 at 1:58 pm #1263967
    Michael Oeser

    Thanks Yigit,

    I updated the theme but the issue is stil there.

    Any more ideas?

    M.

    November 30, 2020 at 2:05 pm #1263969
    Yigit

    Hi,

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    November 30, 2020 at 4:48 pm #1264020
    Michael Oeser

    here you go…

    November 30, 2020 at 4:58 pm #1264024
    Yigit

    Hey,

    I temporarily switched to parent theme and lightbox worked as expected so I am guessing the issue is related to header.php or footer.php files.
    Could you please update them as well and apply the changes you made on those files on updated versions and check if that helps? :)

    Regards,
    Yigit

    November 30, 2020 at 5:05 pm #1264025
    Michael Oeser

    Brilliant. it works. Thanks a lot

    November 30, 2020 at 5:15 pm #1264029
    Yigit

    Hi,

    You are welcome, Michael! Let us know if you have any other questions or issues and enjoy the rest of your day :)

    Cheers!
    Yigit

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Gallery Issue’ is closed to new replies.