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  • #1376897

    We have a problem with the gallery module on our website. Whenever you hover over one of the thumbnails it always shows the first image.
    I already tried making a new gallery but that didn’t fix the problem.
    I also tried disabling all plugin and using the parent theme but the problem still persist.

    Hopefully, you can help me with this.

    Regards,
    Gerry

    #1376960

    Hey emilconsor,

    Thank you for the inquiry.

    It sounds like there may be an issue with the gallery script. Did you modify the enfold\config-templatebuilder\avia-shortcodes\gallery\gallery.js file? Here are a few things you can try to troubleshoot the problem:

    1.) Check the modifications made to the gallery.js. This is the script that is responsible for displaying the full-size images when the thumbnails are hovered over. There may be an issue with the way this code is handling the image URLs or with the way it is updating the DOM to display the images.

    2.) If you are using any custom CSS to style the gallery element, make sure that the CSS is being applied correctly and is not causing any issues. You can try temporarily disabling the custom CSS to see if the issue persists without it.

    If the issue persists after trying these steps, you may want to try creating a new gallery using a different plugin or tool to see if the issue is specific to the plugin or tool you are currently using.

    I hope these suggestions help! Let me know if you have any other questions or if you need further assistance.

    Best regards,
    Ismael

    #1376966

    If you can provide the link to your website, that would be helpful to provide more detailed advice.
    And it would be nice to be able to disable merging or caching of files for this purpose.

    #1376998

    Hi,

    Thank you for helping out @Guenni007.

    We just noticed that the theme is outdated. Please try to update the theme to version 5.3.1, then toggle or temporarily disable the Enfold > Performance > File Compression settings as suggested above.

    Best regards,
    Ismael

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