Viewing 18 posts - 1 through 18 (of 18 total)
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  • #512211

    Hello, I am trying to insert a gallery but something must be wring because when I insert the galley as “big image” with “small images down” this is what I get:

    http://clinicadosio.com/galeria-de-tratamientos/

    Cna you help me please? Thank you, Carmen

    #512216

    Hey carmen!

    Can you please update Enfold to the latest version 3.3.2 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    #512296

    Done it!

    #512888

    Hello, now I have solved the problem with the gallery. Thank you.
    But now I am writting you because the images in my web site can be seen perfectly in the PC, but not in the mobile phone or ipad – in those two I can not see the images, only the “square!, why this could be?

    Thank you, C

    #513234

    Hi!

    it looks fine to me on mobile. Can you highlight using screenshots please? so we get a clear idea of what is going on. Use imgur.com or dropbox.

    Regards,
    Andy

    #513292

    Hello Andy, Please find the screenshots in http://imgur.com/gallery/qkidJju/new

    View post on imgur.com

    <script async src=”//s.imgur.com/min/embed.js” charset=”utf-8″></script>

    I don´tt really understand because my server (Dinahosting) is telling me that they can see the pictures, but noone in my company or my family and friens can´t see the pictures. They see it like me in the screenshots.

    Looking for your comments and thank you,

    Carmen

    #513545

    Hi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #514016

    Hello again,

    PLease can you also check my mobile version? it is not responsive…..

    Thank you, Carmen

    #514031

    I fotgot to tell you that the problem seems to be in mac devices (iphone and ipad) – in mac book is ok.
    Thanks Carmen

    #514172

    Hi,

    Your site looks responsive on my end but the images are not loading like you say, could you please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    #514219

    Thank you for your reponse, but I already sent you the admin login!!

    #514915

    Hi!

    Please add this in the Quick CSS field:

    .avia_transform .avia-gallery-thumb img {
        opacity: 1;
        -webkit-transform: scale(1);
        transform: scale(1);
    }

    Remove browser cache then reload the page.

    Regards,
    Ismael

    #514977

    Hi Carmen!

    Please try re-install the themes, there seems to be some issues with the theme files.

    Best regards,
    Josue

    #515430

    Hello, I have add the CSS:

    .avia_transform .avia-gallery-thumb img {
    opacity: 1;
    -webkit-transform: scale(1);
    transform: scale(1);
    }

    But the problem is still there. I can not see imagens in iphone and ipad. Any other suggestions? Carmen
    PD the responsiveness is fixed

    #515472

    Hey!

    Have you re-installed theme and theme files?

    Regards,
    Basilis

    #515483

    Yes, I have re-installled the theme (enfold folder).
    What do you mean with theme files? al theme files are in the “enfold folder”…or not?

    I also included the CSS indicated, but still the same.

    Waiting for your suggestions, Carmen

    #515490

    Hi,

    Can you please create me a temporary FTP / SFTP account? post it here as a private reply.

    Regards,
    Josue

    #530905

    Hello, I am sorry for not having repy you before, but just tell you that I finally solved the problem withe the images.

    The reason was that the images were named with a country here in Spain named “Coruña”, and seems that the “ñ” is not accepted, si images with this letter did not appear at mobile devices.

    Thank you for your support, Carmen

Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘Galery’ is closed to new replies.