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AuthorPosts
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October 1, 2015 at 3:29 pm #512211
Hello, I am trying to insert a gallery but something must be wring because when I insert the galley as “big image” with “small images down” this is what I get:
http://clinicadosio.com/galeria-de-tratamientos/
Cna you help me please? Thank you, Carmen
October 1, 2015 at 3:34 pm #512216Hey carmen!
Can you please update Enfold to the latest version 3.3.2 – kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
YigitOctober 1, 2015 at 5:35 pm #512296Done it!
October 2, 2015 at 4:07 pm #512888Hello, now I have solved the problem with the gallery. Thank you.
But now I am writting you because the images in my web site can be seen perfectly in the PC, but not in the mobile phone or ipad – in those two I can not see the images, only the “square!, why this could be?Thank you, C
October 3, 2015 at 10:22 pm #513234Hi!
it looks fine to me on mobile. Can you highlight using screenshots please? so we get a clear idea of what is going on. Use imgur.com or dropbox.
Regards,
AndyOctober 4, 2015 at 8:42 am #513292Hello Andy, Please find the screenshots in http://imgur.com/gallery/qkidJju/new
<script async src=”//s.imgur.com/min/embed.js” charset=”utf-8″></script>
I don´tt really understand because my server (Dinahosting) is telling me that they can see the pictures, but noone in my company or my family and friens can´t see the pictures. They see it like me in the screenshots.
Looking for your comments and thank you,
Carmen
October 5, 2015 at 8:49 am #513545Hi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardOctober 5, 2015 at 6:59 pm #514016Hello again,
PLease can you also check my mobile version? it is not responsive…..
Thank you, Carmen
October 5, 2015 at 7:37 pm #514031I fotgot to tell you that the problem seems to be in mac devices (iphone and ipad) – in mac book is ok.
Thanks CarmenOctober 6, 2015 at 8:01 am #514172Hi,
Your site looks responsive on my end but the images are not loading like you say, could you please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardOctober 6, 2015 at 9:23 am #514219Thank you for your reponse, but I already sent you the admin login!!
October 7, 2015 at 5:45 am #514915Hi!
Please add this in the Quick CSS field:
.avia_transform .avia-gallery-thumb img { opacity: 1; -webkit-transform: scale(1); transform: scale(1); }
Remove browser cache then reload the page.
Regards,
IsmaelOctober 7, 2015 at 8:25 am #514977Hi Carmen!
Please try re-install the themes, there seems to be some issues with the theme files.
Best regards,
JosueOctober 7, 2015 at 8:49 pm #515430Hello, I have add the CSS:
.avia_transform .avia-gallery-thumb img {
opacity: 1;
-webkit-transform: scale(1);
transform: scale(1);
}But the problem is still there. I can not see imagens in iphone and ipad. Any other suggestions? Carmen
PD the responsiveness is fixedOctober 7, 2015 at 10:17 pm #515472Hey!
Have you re-installed theme and theme files?
Regards,
BasilisOctober 7, 2015 at 10:46 pm #515483Yes, I have re-installled the theme (enfold folder).
What do you mean with theme files? al theme files are in the “enfold folder”…or not?I also included the CSS indicated, but still the same.
Waiting for your suggestions, Carmen
October 7, 2015 at 10:58 pm #515490Hi,
Can you please create me a temporary FTP / SFTP account? post it here as a private reply.
Regards,
JosueNovember 5, 2015 at 4:24 pm #530905Hello, I am sorry for not having repy you before, but just tell you that I finally solved the problem withe the images.
The reason was that the images were named with a country here in Spain named “Coruña”, and seems that the “ñ” is not accepted, si images with this letter did not appear at mobile devices.
Thank you for your support, Carmen
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AuthorPosts
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