Galerie doesn't work after update - Support | Kriesi.at

Viewing 15 posts - 1 through 15 (of 15 total)

Author

Posts
July 3, 2018 at 9:26 am #980468

SvHa
Participant

Hi, a galerie doesnt work any more (lightbox not working – instead only the foto is shown)
I think it happened after updating the theme… any idea?
Thanks :-)

July 3, 2018 at 9:28 am #980471

SvHa
Participant

..even creating a new galerie does not work with lightbox :-(

July 3, 2018 at 8:15 pm #980740

Jordan Shannon
Inactive Moderator

Hi,

Have you tried disabling all currently active plugins to see if the issue resolves?

Best regards,
Jordan Shannon

July 8, 2018 at 8:31 am #982660

SvHa
Participant

yes i tried, but it changed nothing :-(

July 8, 2018 at 3:36 pm #982703

SvHa
Participant

any idea?

July 8, 2018 at 7:41 pm #982781

Victoria
Inactive Moderator

Hi SvHa,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 30, 2018 at 5:22 pm #991617

Murmeltier
Participant

i have the same problem. Could you solve it?

July 30, 2018 at 5:23 pm #991618

Murmeltier
Participant

you can see it on http://www.froh-und-bunter.de

July 31, 2018 at 4:44 pm #991983

Dude
Participant

Hi,

Please create us an admin account and we’ll look into it.

Best regards,
Dude

September 9, 2018 at 9:25 am #1007543

Murmeltier
Participant

i sent you the admin data but didnt get any response until now

September 9, 2018 at 10:31 am #1007562

Rikard
Keymaster

Hi Murmeltier,

I can’t see any login details in the thread, could you try posting them in private again please? Please note that you have to write something in the reply, you can’t post only in the private content.

Best regards,
Rikard

September 9, 2018 at 10:55 am #1007568

Murmeltier
Participant

login details attached private

September 11, 2018 at 6:55 am #1008196

Ismael
Moderator

Hi,

I think it’s not working properly because of jetpack’s lazy load option. Please disable it temporarily then check the page again.

// https://jetpack.com/support/lazy-images/

Best regards,
Ismael

September 11, 2018 at 8:28 am #1008242

Murmeltier
Participant

Thanks, works fine

September 11, 2018 at 6:45 pm #1008497

Jordan Shannon
Inactive Moderator

Hi,

I’m glad this was resolved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon
Author

Posts

Viewing 15 posts - 1 through 15 (of 15 total)

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