Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 14, 2018 at 8:42 pm #972995
    Belema

    Buenos días,

    Tengo problemas con la galería de fotos. Siempre ha funcionado bien pero ahora, cuando incluyo una galería de fotos con un tamaño por ejemplo de 180 x 180, aparece un tamaño muy grande.

    Tampoco funciona el lightbox y cuando pinchas en una foto, se abre en una pestaña aparte, solamente la foto sin posibilidad de ir pasando las fotos de la galería con flechas, como sucedía anteriormente.

    No sé si tendrá que ver con la última actualización. No sé desde cuando me sucede.
    Me acabo de dar cuenta hoy al insertar una nueva, y he podido comprobar que todas las demás funcionan también mal.

    Muchas gracias por vuestra valiosa ayuda,
    Belema

    June 15, 2018 at 10:07 am #973199
    Rikard

    Hey Belema,

    Could you post a link to the page in question so that we can take a closer look please?

    I have problems with the photo gallery. It has always worked well but now, when I include a photo gallery with a size for example of 180 x 180, it appears a very large size.

    The lightbox does not work either and when you click on a photo, it opens in a separate tab, only the photo without the possibility of passing the photos of the gallery with arrows, as it happened previously.

    I do not know if it will have to do with the last update. I do not know since when it happens to me.
    I just realized today when I inserted a new one, and I have been able to verify that all the others work badly too.

    Best regards,
    Rikard

    June 15, 2018 at 11:06 am #973237
    Belema
    This reply has been marked as private.
    June 16, 2018 at 8:43 pm #973745
    Victoria

    Hi Belema,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    June 17, 2018 at 12:02 pm #973869
    Belema

    Sure. Sending win the private content.
    Let me know if you need anything else.

    Thanks,
    Belema

    June 17, 2018 at 5:23 pm #973948
    Victoria

    Hi Belema,

    Can you please have the Appearance > Editor enabled?

    Or if you have a header.php file in your child theme, please update it with the fresh copy.

    Best regards,
    Victoria

    June 18, 2018 at 10:13 am #974123
    Belema

    Hi Victoria,

    I am sorry but I don’t understand what I should do.
    Could you please be more specific?

    The galleries worked perfect just until a few weeks ago.. and I didn’t change anything so maybe it has to be with the last update of the theme?
    thanks for clarifying.

    best,
    Belema

    June 19, 2018 at 1:28 am #974553
    Ismael

    Hi,

    Thanks for the update.

    Did you modify the header.php file in the child theme? If so, please get a new copy of the file from the parent theme folder and add the modifications again. We’d like to check it but the Appearance > Editor panel is not accessible.

    Best regards,
    Ismael

    June 19, 2018 at 11:57 am #974720
    Belema

    Thank you so much!
    Now it works perfect again.

    all best,
    Belema

    June 19, 2018 at 10:21 pm #975016
    Basilis

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Basilis

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Viewing 10 posts - 1 through 10 (of 10 total)
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