Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 23, 2017 at 8:20 am #765227
    dewasurya

    Hi,
    I got function error for layer slider, it seems there is notification for me to update layer slider, but there are no plugin to update..
    Please kindly help to check, I have enclosed credentials for you to login..

    March 23, 2017 at 8:31 am #765230
    Basilis

    Hi dewasurya!

    We do update layer slider together with Enfold.
    Can you let us know what problem you have exactly, so we can be able to help you out?

    Cheers!
    Basilis

    March 23, 2017 at 8:55 am #765242
    dewasurya

    Hi Basilis

    I have updated the enfold, but I got error message on backend update page or plugin page below (i change our folder name be ***)

    /public_html/wp-content/plugins/home/******/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php): failed to open stream: No such file or directory in /home/*****/public_html/wp-includes/functions.php on line 4783

    Warning: fread() expects parameter 1 to be resource, boolean given in /home/*******/public_html/wp-includes/functions.php on line 4786

    Warning: fclose() expects parameter 1 to be resource, boolean given in /home/********/public_html/wp-includes/functions.php on line 4789

    March 25, 2017 at 6:18 am #766489
    Nikko

    Hi,

    Can you give us ftp access also? so we can check the files also.

    Best regards,
    Nikko

    March 27, 2017 at 4:12 am #767156
    dewasurya

    ok. please see on private

    March 27, 2017 at 4:44 am #767171
    John Torvik

    Hi,

    Theres some reasons thats causing it. As you provided the FPT, Ill need new WP credentials because the credentials that you provided isnt working. After it, I`ll investigate it and find the problem.

    Best regards,
    John Torvik

    March 27, 2017 at 5:41 am #767190
    dewasurya

    Weird Please try the new credential below:

    March 28, 2017 at 4:49 pm #768288
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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