Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1266977

    Hi!

    the function “header is invisible and appears when user scrolls down” stopped working after the WordPress 5.6 update. Can you help me fix this issue?

    #1267072

    Hey koen_dieren,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1267330

    Sure, has been done.

    #1267371

    Hi koen_dieren,

    Can you temporarily deactivate “Login Authentication Code”? so any moderator can look into the issue.

    Best regards,
    Nikko

    #1267374

    Hi Nikko,

    Has been deactivated

    #1267510

    Hi koen_dieren,

    Thanks, I have checked on it but there’s no js error though the js script doesn’t get triggered.
    Can you try to backup your site and update to the latest version (Enfold 4.7.6.4)? the issue might be some bug in the previous version.

    Best regards,
    Nikko

    #1267513

    Hi,

    I installed Enable jQuery Migrate Helper plugin and set jQuery version to legacy 1.12.4-wp version.
    Enfold is currently not compatible with WP5.6 but we will release the new version soon.

    Please update Enfold to latest version as Nikko suggested and keep using the plugin until we release new update :)

    Cheers!
    Yigit

    #1267629

    Hi Yigit & Nikko,

    Thank you for the support!

    Best

    #1267751

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘function: header is invisible and appears when user scrolls down stopped working’ is closed to new replies.