Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 1, 2018 at 9:17 pm #949689
    TREKK

    Hi,

    I’m using the enfold theme with the construction demo imported. On the home page I have a fullwidth easy slider that consists of three video slides with overlaying text, and the slides are set to autorotate. Each video is roughly 6 seconds long, hosted externally, and mp4 format. When I view the page in IE11 there is an occasional flickering that happens mid-slide of the first slide. The flickering (for me) doesn’t usually start until the 3rd or 4th time through and doesn’t happen every rotation, but it lasts roughly a second and extends beyond the height of the slider. Any ideas on how to fix this?

    P.S. I’m currently using Enfold version 4.2.6. I didn’t update my theme to 4.3 yet as the videos were replaced by a black background and the slider stopped rotating completely when I did so.

    May 3, 2018 at 3:56 pm #950885
    Nikko

    Hey TREKK,

    Can you upload a screenshot of the flicker you mentioned in https://imgur.com/ or any image sharing sites and post the link here.
    Just post the link in private content so only moderators can see.

    Best regards,
    Nikko

    May 3, 2018 at 5:42 pm #950971
    TREKK

    I’ve posted a link to a short clip that shows the issue in question.

    May 4, 2018 at 12:20 pm #951583
    Victoria

    Hi TREKK,

    Please update to 4.3.1, the self-hosted video is fixed in this version.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 4, 2018 at 3:33 pm #951727
    TREKK

    Hi Victoria,

    I’ve already tried updating to 4.3.1. The update actually breaks the functionality of my slider as I mentioned in my first post. The slides don’t autorotate anymore and the only thing visible is a black background with the caption text. I can use the arrows to scroll through the slides but the videos do not play at all. And I should mention that this is Chrome and Firefox, where I had zero issues with it before the update to 4.3.1. As far as I can tell, all of my settings are still in place. I’ve posted links to a screen shot of what the slider looks like.

    I should also mention that in Chrome I get a console error for resource not found for a preload-dark-grey-big.gif:1. However, this console error doesn’t appear in Firefox.

    May 7, 2018 at 3:17 pm #952708
    Ismael

    Hi,

    Thank you for the update.

    I was able to reproduce the issue on IE. Please try this css code.

    .el_after_av_slideshow_full {
    transform: translateZ(0);
    z-index: 10000;
}

    For the background video issue after the upgrade to 4.3.1, please try this thread.

    // https://kriesi.at/support/topic/selfhosted-video-and-loop/#post-952615

    Best regards,
    Ismael

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.