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  • March 28, 2019 at 3:49 pm #1084146
    bearsimsek

    Hello!
    My Full width easy slider suddenly stopped showing at the top of the page. Just out of the blue on its own after working all day during testing. I checked my console and I’m getting jquery errors:

    Error: Syntax error, unrecognized expression: #lrd=0x8834f65ab68bf1d5:0xd119867b669ca2a9,1,,, jquery.js:2:12733

    I have tried updating the theme, disabling plugins, clearing cache and transients, nothing is working. Can someone please help me get the slider working again? Thanks so much! Client is expecting deliverables soon and so our timeline is super tight!

    • This topic was modified 5 years, 8 months ago by bearsimsek. Reason: personal info was being displayed in the jquery error log
    March 31, 2019 at 1:42 pm #1085062
    Nikko

    Hey bearsimsek,

    Thanks for giving us admin access.
    And it’s already fixed, you can check it in the test page (link in private content).
    The issue was caused by the url in your Reviews link in main menu, I used a url shortener https://bitly.com/ to change it which still points to the right page.
    Let us know if you need further assistance related to this thread.

    Best regards,
    Nikko

    June 11, 2019 at 8:00 pm #1109264
    wunderdojo

    I just ran into this same issue. Someone had added a couple of links to a nav menu that pointed to Google docs so very long URL. Using bit.ly to shorten them restored the fullwidth easy slider but I’m curious to know why this breaks it.

    June 12, 2019 at 6:45 am #1109378
    Rikard

    Hi wunderdojo,

    Where can we see the problem you are having?

    Best regards,
    Rikard

    June 12, 2019 at 8:50 pm #1109592
    wunderdojo

    Hi Rikard,

    You can’t actually, we already corrected it. The issue was a couple of links that had been added to the main nav menu of the site that were using custom URLs to link directly to publicly accessible Google docs. That resulted in URLs like https://docs.google.com/document/d/1Mg6TyJtrrCuEusXRcU1mS8-bvMLBCqO3CPUR2GRZNzM/edit?usp=sharing

    That’s an actual link to a doc. If you try it locally on a page that has a full width easy slider you’ll see the slider stops showing and the console shows a jQuery error.

    Again, we corrected by simply using Bit.ly to shorten those links as you suggested earlier.

    June 13, 2019 at 7:03 am #1109750
    Rikard

    Hi,

    Great, I’m glad that you found the problem and thanks for the update and clarification. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    June 13, 2019 at 7:27 am #1109761
    wunderdojo

    We have a working solution, I was just hoping to figure out what was causing the underlying issue. Why would a long URL in a nav menu cause the fullwidth slider to stop working? Is it a jQuery issue? Something in the way the slider is coded?

    A nav menu link and an image slider wouldn’t seem to be connected in any way so it’s a pretty hard one for anyone else who runs into it to figure out. Just trying to get to what the underlying problem is.

    Thanks.

    June 13, 2019 at 7:49 am #1109780
    Jordan Shannon

    Hi,

    If the string through any kind of JQuery error, then all other site elements requiring JQuery will cease to function properly. As to why the url through the error in the first place is something that may have to be discussed within the JQuery forums.

    Best regards,
    Jordan Shannon

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