Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • October 26, 2018 at 8:09 pm #1026943
    mountainlover

    Hi

    The background image in our Fullwidth Easy Slider has disapperead sicne the last update of Enfold 4.5
    component

    The component is working well.

    Any idea on the glitch?

    October 29, 2018 at 11:19 am #1027443
    Victoria

    Hey tremblant,

    Can you disable caching and minification for now?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Which slider and on which page is that?

    Best regards,
    Victoria

    October 29, 2018 at 2:04 pm #1027551
    loyalzoo

    I am having the exact same problem. The background image has disappeared from a Full Width Easy Slider that has been at the top of our homepage (www.loyalzoo.com) for years.
    I have disabled CSS and Javascript compression, but no luck. Can you please help asap?

    October 29, 2018 at 2:44 pm #1027579
    Victoria

    Hi loyalzoo,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 29, 2018 at 3:00 pm #1027586
    loyalzoo

    Thanks Victoria, I am sending this to you privately.

    October 29, 2018 at 6:55 pm #1027706
    loyalzoo

    Any news on this issue Victoria?

    October 30, 2018 at 12:01 am #1027780
    mountainlover
    This reply has been marked as private.
    October 30, 2018 at 8:34 pm #1028213
    loyalzoo

    Still not working here. Any updates on what we should do?

    October 30, 2018 at 11:41 pm #1028279
    Basilis

    Hi,


    @loyalzoo     Please create your own ticket, so we can be able to review properly.

    Best regards,
    Basilis

    October 31, 2018 at 12:45 am #1028307
    loyalzoo

    Basilis, I will open a new thread but I have just done as Victoria asked, and gave you admin access 2 days ago.
    And this is obviously a bug in the latest version of Enfold, I doubt this is specific to me, as the image disappeared right after the update without us doing anything.

    October 31, 2018 at 8:42 pm #1028615
    mountainlover

    Hi

    Do you have some news on this?

    Thanks

    November 1, 2018 at 12:32 am #1028660
    akelly7

    I have the same problem

    November 2, 2018 at 4:47 pm #1029206
    Victoria

    Hi akelly7,

    Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

    December 12, 2018 at 7:26 pm #1044453
    mountainlover

    Hi
    The issue was resolved in the last update of the theme (v4.5.1)

    December 13, 2018 at 1:15 am #1044642
    Nikko

    Hi tremblant,

    The issue was reported as a bug on the previous version but the latest release has fixed it :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Fullwidth Easy Slider – Image background have disapperead’ is closed to new replies.