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  • December 15, 2020 at 4:22 pm #1267504
    carylwills

    Hello, we are using the full width easy slider and when the first navigation dot is clicked the page scrolls to the bottom, if any of the other dots are clicked the slider moves to the correct slide. Please could you advise on how to stop the first dot from scrolling the page and instead have it display the first slide. Thank you.

    December 15, 2020 at 11:39 pm #1267615
    Victoria

    Hey carylwills,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    December 16, 2020 at 1:02 am #1267626
    carylwills
    This reply has been marked as private.
    December 16, 2020 at 12:55 pm #1267798
    Victoria

    Hi Caryl,

    Thank you.

    Best regards,
    Victoria

    December 19, 2020 at 2:25 pm #1268618
    carylwills

    Hi Victoria,
    Did you have a chance to look at our issue? We’re keen to roll out to the live site, but don’t want to confuse our customers.

    Kind regards
    Caryl

    December 19, 2020 at 5:03 pm #1268637
    Nikko

    Hi Caryl,

    Please setup a staging site (a duplicate of your site) where we can safely try to apply some solutions, without affecting your live site.
    Once a solution is made then we can apply that to your live site and lessen the risk of causing issues to the live site.
    Here’s a simple tutorial to follow: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    May 17, 2021 at 1:43 am #1300614
    JudiPu

    Hi Caryl and Nikko!
    Have you found a solution to that problem? I have got the same issue – only it is the first two dots making the site scroll down. AND: I found out the problem only appears on the front page. When copying the slider to a different page it works all fine…
    Any idea what to do? What does the dot actually link to?
    Would be glad if you could let me know about your results!
    Thanks a lot and kind regards,
    Judith

    May 17, 2021 at 10:35 am #1300674
    carylwills

    Hi Judith,
    No, we never got to the bottom of this problem. It links to your site URL/#1. For example. if your site URL is mysiteurl.com then the first dot is a link to mysiteurl.com/#1 and the second dot is a link to mysiteurl.com/#2 etc. I’m not working on this site anymore, so haven’t followed it up, but the problem is still not fixed in the latest version.
    Kind regards
    Caryl

    May 18, 2021 at 9:04 am #1300898
    Ismael

    Hi,


    @JudiPu    : Can we check the site? Please post the site URL in the private field. Did you create any elements with a numbered ID? This is the site navigation markup.

    
<div class="avia-slideshow-dots avia-slideshow-controls">
<a href="#1" class="goto-slide">1</a><a href="#2" class="goto-slide active">2</a></div>

    It is possible there is an element or elements in the page with the #1 and #2 ID.

    Best regards,
    Ismael

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