Viewing 9 posts - 1 through 9 (of 9 total)
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  • #767827

    I’m having trouble where page elements are disappearing after editing, in particular the Fullwidth Easy Slider that I”m trying to add to the home page.

    There are multiple steps required to reproduce the problem:

    1. Edit the front page of the site and add a Fullwidth Easy Slider to the bottom (I added 9 images), and click Update to save. The slider saves ok at this point.
    2. When the edit page has finished reloading drag the Text Block (also contains an image) from the right 1/2 column to the left 1/2 column, then click Update to save.
    3. When the edit page has finished reloading, the Fullwidth Easy Slider is gone.

    Screenshots of the editing page working through the above steps:
    fullwidth easy slider added to the page
    Text Block moved to other 1/2 Column
    slider has disappeared

    The problem still occurred for me when all plugins were disabled. I’ve updated Enfold from 3.8.something to 4.0.4 but it seems to occur in both versions.

    #767828

    Please note the given login details are for the live site. Feel free to temporarily disable plugins or attempt to replicate the issue; I do have a backup.

    #768819

    Hi,

    Login credentials are not working for me. Can you please check them once again?
    This issue is usually caused by improperly closed or unclosed HTML tags. Please make sure that all of your tags are closed properly on your page as following

    
    <strong>Here is my text</strong>

    Best regards,
    Yigit

    #769220

    I’ve checked the code tags from the front end of the website, and I found this code:

    <div class='flex_column_table av-equal-height-column-flextable' >
    <div  class=" flex_column av_one_third  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding first  avia-builder-el-3  el_after_av_submenu  el_before_av_two_third  avia-builder-el-first  " style='border-radius:0px; '><div style='padding-bottom:0px;' class='av-special-heading av-special-heading-h1  blockquote modern-quote  avia-builder-el-4  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag'  itemprop="headline"  >Welcome</h1><div class='special-heading-border'><div class='special-heading-inner-border' ></div></div></div></div></a>
    <div class='av-flex-placeholder'></div><div  class=" flex_column av_two_third  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding   avia-builder-el-5  el_after_av_one_third  el_before_av_one_full  " style='border-radius:0px; '><div class='avia-image-container  av-styling-   avia-builder-el-6  avia-builder-el-no-sibling  avia-align-right '  itemscope="itemscope" itemtype="https://schema.org/ImageObject"  ><div class='avia-image-container-inner'><a href='http://themanse.co.nz/booking/' class='avia_image'  ><img class='avia_image ' src='http://themanse.co.nz/wp-content/uploads/2014/10/TM-BOOK-WITH-US-BUTTON-01.png' alt='Book with us' title='Book With Us'  itemprop="thumbnailUrl"  /></a></div></div></div></div><!--close column table wrapper. Autoclose:  --></a>

    There are two closing </a> tags that seem to have no matching tag. The elements in the Visual Builder are just a Special Heading in a 1/3 Column, and a Text Block containing a linked image in a 2/3 Column. The source in the Text Block has no issue, and the Special Heading isn’t even linked, so I don’t know how the extra tags are being put there or how to remove them, or whether they might come back once removed.

    I can replace the page, but is there a better way? Thanks

    • This reply was modified 7 years, 7 months ago by TerryGrow.
    #769276

    I’ve replaced the home page with a (mostly) manually created copy, and that may have fixed the problem. One of the surplus </a> tags isn’t in the new copy of the page, but I can still see one after the div element that starts with <div class=" flex_column av_one_third flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding first avia-builder-el-3 el_after_av_submenu el_before_av_two_third avia-builder-el-first " style='border-radius:0px; '>

    Goodness knows how it got there. I created that element from scratch on a new page using the Avia Layout Builder. The only element I copied from the old page was the first Fullwidth Easy Slider which had lots of images in and it was going to prove very difficult to create that again from scratch.

    • This reply was modified 7 years, 7 months ago by TerryGrow.
    #769288

    To be clear, the extra </a> tag shows up in line 236 of the source code, being:
    <div class='flex_column_table av-equal-height-column-flextable' ><div class=" flex_column av_one_third flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding first avia-builder-el-3 el_after_av_submenu el_before_av_two_third avia-builder-el-first " style='border-radius:0px; '><div style='padding-bottom:0px;' class='av-special-heading av-special-heading-h1 blockquote modern-quote avia-builder-el-4 avia-builder-el-no-sibling '><h1 class='av-special-heading-tag' itemprop="headline" >Welcome</h1><div class='special-heading-border'><div class='special-heading-inner-border' ></div></div></div></div></a>

    #770494

    Hi,

    Thanks for the feedback. Did recreating the page fix your problem though?

    Best regards,
    Rikard

    #770804

    I performed the same actions on the new page that caused elements to disappear on the old page, and it was ok, so it’s possible the problem is fixed. I am still concerned the problem may recur though. I think in the early stages of trying to replicate this problem I did manage to replicate it on a different page, though not consistently, so I am still concerned there’s a bug somewhere that’s going to cause more problems in future. However, I also understand I need to be able to replicate a problem reliably before you can help, so I’m happy to consider this issue to be considered closed for now. Thanks for your help!

    #770808

    Hi,
    Glad Rikard was able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Fullwidth Easy Slider disappears from page’ is closed to new replies.