Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 15, 2019 at 11:35 am #1054064
    andybarn

    Hi

    I have a site where I have a youtube video in the header which autoplays.

    I use Fullscreen Slider for this and it works perfectly on a desktop PC and a Laptop – all good here

    On mobile it loads the preview/fallback image that I added in the Fullscreen Slider Form Element so all good here also.

    The problem I have is on a iPad in either landscape or portrait mode it also loads the preview/fallback image and not the video itself.

    Whilst I understand the need for the fallback image on mobile, why is it treating the ipad the same as a mobile?

    I need the full video to autoplay on the iPad, how can this be achieved.

    I am running WordPress 5.0.3 and Enfold 4.4.1

    Your help would be appreciated

    Thanks
    Andy

    January 18, 2019 at 12:56 am #1055278
    Basilis

    Hey andybarn,

    The video player does recognize the Ipad as a mobile based on wp_mobile that is why it serves the mobile version.
    Changing it would need to do a lot of changes. :)

    In the mean time, can you please update the Enfold version to the latest?

    Thank u

    Best regards,
    Basilis

    January 18, 2019 at 6:19 pm #1055584
    andybarn

    Hi

    Thanks for your reply, are you saying that it is not possible to have the iPad recognised as a non mobile device?

    Will upgrading cure this?

    I tried to upgrade and was receiving 500 Errors after the upgrade and have logged a support call for this.

    https://kriesi.at/support/topic/http-error-500-after-update-to-4-5-2/
    Thanks
    Andy

    • This reply was modified 5 years, 11 months ago by andybarn.
    January 22, 2019 at 12:53 am #1056944
    Basilis

    Hi,

    You would need to try update through FTP then, it should fix the problem

    Best regards,
    Basilis

    January 24, 2019 at 5:51 pm #1058252
    andybarn

    I have upgraded through FTP OK now, thamks.

    But back to my question.

    “are you saying that it is not possible to have the iPad recognised as a non mobile device?”

    My client needs to have his youtube video play in the fulscreen slider when the pages are viewed on on ipad.

    Thanks
    Andy

    January 25, 2019 at 1:26 pm #1058704
    Victoria

    Hi Andy,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    January 28, 2019 at 6:15 pm #1059736
    andybarn

    I have put this in the private area

    Thanks
    Andy

    January 29, 2019 at 5:18 am #1059881
    Vinay

    Hi,

    The video backgrounds in the theme’s sliders are disabled by default on the mobile device. Have you tried using the layer slider instead?

    Best regards,
    Vinay

    January 29, 2019 at 3:46 pm #1060057
    andybarn

    Hi Vinay

    Are you suggsting the Advances Layer Slider that comes with the theme or a different plugin?

    I can see 2 plugins that may work which are Layer Slider by By Web-Settler and Layer Slider By aumsrini, are you referring to any of these, and do they work with Enfold to give a full page video slider?

    Thanks for your help
    Andy

    February 1, 2019 at 6:25 pm #1061647
    Victoria

    Hi Andy,

    Vinay meant the Layer Slider that comes with the theme. Have you tried using it?

    Best regards,
    Victoria

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