Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • December 22, 2017 at 7:09 am #891490
    sushilkin

    Hi There,
    I love the theme. Great support.

    We’ve implemented an Enfold Fullscreen Slider at the top of the home page. The last slide is a 10sec mp4 video. It works great on Chrome, however on Safari, the last slide doesn’t play and instead the slider gets stuck until page is reloaded.

    I appreciate any help, login cred below.

    December 22, 2017 at 4:27 pm #891615
    Victoria

    Hey Sushil,

    The issue with the video in Safari has been reported to our developers and they’re working on it.

    Thank you for your patience and sorry for the inconvenience.

    Best regards,
    Victoria

    January 4, 2018 at 3:43 am #893049
    davinc

    Hello, is there already a solution to this problem?

    January 4, 2018 at 4:02 am #893055
    sushilkin

    No. Still waiting.
    Our company site is based on the Enfold Fullscreen Slider, and right now, video slides are a no go.

    January 4, 2018 at 6:59 pm #893336
    Victoria

    Hi sushilkin,

    Thank you for your patience. Our devs are still working on a solution.

    Best regards,
    Victoria

    January 9, 2018 at 7:19 pm #895332
    turemovich

    They are not working in Firefox or Chrome either after latest WordPress update…Would love a fix for this asap please.

    January 11, 2018 at 10:55 pm #896273
    Basilis

    Hi,

    Yes we a re afraid that this is a big issues and we are really sorry for that.
    We are already working around the call to have the new Enfold version ready to be released that does fixes that issue also.

    Best regards,
    Basilis

    January 11, 2018 at 10:58 pm #896278
    loxoma

    Hi Basilis,
    can you tell how far along you are? Are we talking about days, weeks or months?
    Best
    Axel

    January 16, 2018 at 12:04 am #897754
    Basilis

    Hi,

    We are talking about days.
    We do work hard to test and debug it, so there are no issues at all and can be released.

    Please we appreciate the patience

    Best regards,
    Basilis

    January 16, 2018 at 12:08 am #897756
    sushilkin

    Thanks for the update. Your team is great!

    January 16, 2018 at 8:44 am #897930
    Rikard

    Hi,

    Thanks for patience and kind words, the update should hopefully be available this week.

    Best regards,
    Rikard

    January 17, 2018 at 9:30 pm #898682
    loxoma

    Hi Rikard,
    I just installed 4.2.1 – it didn’t help with my Video-Problem… Any ideas?
    Best,
    Axel

    January 19, 2018 at 12:24 am #899369
    Basilis

    Hi,

    One topic for the same problem is enough.

    Best regards,
    Basilis

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Viewing 13 posts - 1 through 13 (of 13 total)
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