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  • #1219572

    Hi there,
    On 2 of my Enfold website, I noticed that the fullscreen slider on mobile makes the pictures jump out as if they were trying to get to the right size. This disrupts the scroll as it brings the page to the top. If I set both sliders to “No scaling image”, the error doesn’t appear anymore on chrome or safari, but still on firefox. I didn’t have this problem before with 4.7.4. FYI, I disabled the extensions – which could be the cause of this problem – the problem persists.
    Have you ever had any feedback on this kind of problem ? I can fix it by removing the fullscreen on mobile, but if you have another idea, I’ll take it.
    Kind regards
    Lex
    PS : I thing the same problem is described here : https://kriesi.at/support/topic/fullscreen-slider-image-too-large-on-mobile/ Thread from May 30… without answer from support. I hope I will more lucky…

    • This topic was modified 4 years, 6 months ago by Lexa_Dryke.
    #1219955

    Hey Alexandre,

    Please refer to the solution posted there:

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1219959

    Hi Victoria,
    Images are still jumping on firefox mobile version during scrolling.
    Best
    Lex

    #1222749

    Hi,

    Sorry for the delay. We can’t seem to reproduce the issue on Firefox Windows 10. Do you have a screenshot or a short clip of the issue?

    This is how we see the site: https://imgur.com/a/cHtEmy7

    Best regards,
    Ismael

    #1223717

    Hi Ismael,
    Ty for your feedback. I don’t know how you see it, your link is dead. Maybe I’m late.
    Here in PM, how it works on a Iphone SE. Image is jumping again and again.
    Kind Regards
    Lex

    • This reply was modified 4 years, 6 months ago by Lexa_Dryke.
    #1224494

    Hi,

    Sorry about the screenshot. I’ll post it again below.

    Screenshot: https://imgur.com/a/zXpgVAf

    I’ll try to ask the team to check it on iPhone SE.

    Best regards,
    Ismael

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