Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • October 11, 2018 at 3:37 pm #1020331
    InspireCreations

    Suddenly my full width slider is not working. I tried deleting my cookies and deactivating all my plugins, but it still doesn’t work.

    Could you help me out please?

    October 11, 2018 at 5:41 pm #1020401
    Jordan Shannon

    Hey InspireCreations,

    Please enable us to right click so we can inspect the console.

    Best regards,
    Jordan Shannon

    October 11, 2018 at 8:07 pm #1020470
    InspireCreations

    Done!

    October 12, 2018 at 6:32 am #1020612
    Rikard

    Hi,

    Thanks for that. Did you try to disable everything under Enfold->Performance to see if that helps? If not then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    October 12, 2018 at 2:37 pm #1020715
    InspireCreations

    Hi Rikard, I just tried that, but it didn’t work.

    Made an admin login. See private content.

    October 13, 2018 at 8:03 am #1020980
    Rikard

    Hi,

    Thanks for that, your problems are likely due to a plugin conflict. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    October 13, 2018 at 9:27 am #1021014
    InspireCreations

    Hi Rikard,

    I have already tried that, like I said in my first post.
    I will try again..

    October 13, 2018 at 9:42 am #1021017
    InspireCreations

    I have tried disabling everything on the Performance tab and also deactivating all plugins and clearing all my browser cache, but the problem is still there.

    October 13, 2018 at 10:17 am #1021022
    InspireCreations

    I have found out the problem is in the main menu. When I check out the box for using the menu as main menu, the slider works.

    bug

    A bug?

    Could you please (help me to) fix this?

    October 13, 2018 at 10:54 am #1021027
    InspireCreations

    Sorry for my many replies. Lots of visitors are complaining about the website, so I felt stressed to fix the problem soon. I have made another menu and now the slider works.

    Hope it will keep working now.

    October 13, 2018 at 10:59 am #1021030
    Rikard

    Hi,

    So you are saying that when you check that option the slider works, or the opposite? I tried logging into your site but the details are not working anymore.

    Best regards,
    Rikard

    October 13, 2018 at 2:40 pm #1021053
    InspireCreations

    Hi Rikard,

    When I don’t check that option with “Hoofdmenu”, the slider works. When that option is checked, the slider doesn’t work.

    Now I made another menu “Main menu” and that one works, even if I check the box. No idea what’s the reason.

    October 14, 2018 at 5:13 am #1021151
    Rikard

    Hi,

    Thanks for the feedback. The slider is working fine on my end, so everything is working as it should, right?

    Best regards,
    Rikard

    October 14, 2018 at 10:08 am #1021172
    InspireCreations

    Hi Rikard, yes, now it is, since I have created another menu and am using this one.

    October 15, 2018 at 5:17 am #1021363
    Rikard

    Hi,

    Ok great, thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    October 15, 2018 at 9:30 am #1021473
    InspireCreations

    Thank you. You can close the topic.

    October 15, 2018 at 11:49 am #1021515
    Rikard

    Hi,

    Thanks for letting us know. I’ll close this for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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