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  • September 24, 2014 at 12:36 pm #324204
    danneeroy

    Hi,

    I have noticed a problem with a client’s site. I have used the Full width masonry gallery on a page to display some pictures. All looks fine until i sign out and the gallery wont load anymore.

    I have tried remaking the element a few times, uploading fresh images that are at least 550px.

    Any thoughts would be appreciated, here is the page link

    http://ottimolighting.com/consultancy/

    thanks in advance!

    September 24, 2014 at 12:46 pm #324209
    Yigit

    Hey danneeroy!

    Can you please try de-activating all active plugins and check if that helps?

    Cheers!
    Yigit

    September 24, 2014 at 2:05 pm #324257
    danneeroy

    Yes i was now able to see the gallery when all plugins are turned off. Do you know of any shortcuts narrowing the problem down further?

    the site is still running wp 3.9

    I’m also worried if I start updating plugins to match WP 4.0 its going to break everything as not all developers have released updates compatible with 4

    September 24, 2014 at 2:09 pm #324260
    Yigit

    Hi!

    You can try activating plugins one by one to find the culprit.
    Enfold version 2.9.2 is WordPress 4.0 ready. You can check with plugin authors if they received any bug reports. Unfortunately there is not much we can do to help with 3rd party plugins

    Regards,
    Yigit

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