Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 6, 2015 at 12:23 pm #375619
    Hiruseki

    Hello,

    I can’t get the Full-Width Easy Slider or Layerslider Images to load in IE9. I’ve had our client test with Compatibility Mode On and Off, and they reported no difference. There’s just a blank, white space where the image is supposed to go.

    I’m using WP 3.9.3 & Enfold 2.7. I know, I know, they should be updated, but we have a custom forum added into our site, and our back-end developer says it’d be tricky to update right now, and he doesn’t think updating WP / Enfold will fixthis issue (or will it?).

    Is there anything I could try to make this work? I’ve done a lot of research, I’m not sure if it’s a memory issue, too many CSS files loading, or what. I know Enfold is supposed to be compatible with IE9, so there has to be some work-around. Any help / suggestions is appreciated. Thank you!!

    URL:
    Julie

    • This topic was modified 9 years, 11 months ago by Hiruseki.
    January 6, 2015 at 6:25 pm #375769
    Elliott

    Hey Hiruseki!

    I’m on Windows 8 and IE11 using the emulation tools and it’s displaying ok. Do you see the same thing on our demo? http://kriesi.at/themes/enfold/shortcodes/easy-slider/

    It’s always best to update WordPress and the theme. It will be difficult to give you support if your not updated.

    Also be sure to deactivate all plugins while testing.

    Cheers!
    Elliott

    January 7, 2015 at 3:48 am #375968
    Hiruseki

    I’ve found the built-in emulator in IE11 isn’t always super accurate. Here’s a screenshot of the site in IE9 I got from BrowserStack, it looks like that on my client’s end as well. http://postimg.org/image/vw399i6w1/

    I was able to get the console to pull up this error message, would you have any idea how to fix this?

    http://postimg.org/image/96hjd8plx/

    Thanks!!

    J

    • This reply was modified 9 years, 11 months ago by Hiruseki.
    January 8, 2015 at 5:26 pm #376904
    Elliott

    Hi!

    I found this in the Microsoft docs, http://technet.microsoft.com/en-us/library/cc978736.aspx, try having him reinstall IE and close all of his other programs that are running.

    Regards,
    Elliott

    January 13, 2015 at 3:40 am #378634
    Hiruseki

    Thanks for your help!

    Just to update, the issue was the error in IE9 occurs when the number of stylesheets exceeds 31. Once it reaches 31 the browser stops processing any additional stylesheets, which was why the sliders were broken. I was able to solve this by minifying the CSS.

    Cheers!

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  • The topic ‘Full-Width Images Not Appearing in IE9’ is closed to new replies.