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Hello, we are having an issue lately with the full width easy slider. It just shows up as white with no images displayed and the navigation buttons don’t work. I put a link to the website below as well as login credentials. We also temporarily have the easy slider hidden on all screen sizes because this is an active site. You have our permission to un-hide the easy slider to test. Here’s everything we have tried:
– Updating all plugins and WordPress (was already done previous to this issue)
– Disabling ALL plugins
– Reinstalling the Enfold theme
– Reinstalling a fresh copy of the wp-admin folder as well as the wp-includes folder
– Increasing the allotment of RAM
– Removing and Replacing the Easy Slider with just 1 image.
– Swapping to a newer version of PHP (php 8.0)You also have our permission to disable plugins if needed.
Thanks,
ChrisHey CincinnatiWebTec,
Thank you for the link to your site, I see that the javascript error is for #gid=918408483
and is for the menu items 5th Grade & 6th Grade under “Homework”
the hash symbol in the google spreadsheet url is causing an error with the WordPress javascript, this error then cases the error with the slider’s javascript.
I recommend using TinyURL, or something similar, to change the menu links to a new URL and then check again.Best regards,
Mike
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