Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 5, 2018 at 3:38 pm #967269
    GoToGalMarketing

    Hello!

    I am trying to adjust the height of a full-width easy slider on the homepage and it doesn’t seem to be working. (I have used this theme many times and this is the first time I have had this issue.)

    I have it set to 1500×650 but it is appearing much taller than that.

    Can you help?

    June 6, 2018 at 12:04 pm #967792
    Rikard

    Hey GoToGalMarketing,

    Thanks for the login details. It actually looks a bit bigger than that on my end, could you post a screenshot of what you are seeing on your end and how to reproduce those results please?

    Best regards,
    Rikard

    June 6, 2018 at 2:23 pm #967855
    GoToGalMarketing

    Yep, it is appearing bigger than it should –> https://snag.gy/FzNLwX.jpg

    It looks like if I set it to be original size, it works fine, but when I try to use the pre-set sizes, it isn’t making it smaller.

    June 10, 2018 at 10:24 am #970700
    Victoria

    Hi GoToGalMarketing,

    The image is 1500×800 and so it shows like that.

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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