-
AuthorPosts
-
July 24, 2020 at 10:24 am #1232919
I tried in every way but also with the color section and videos in the background with any size, gray side bands appear. It appears that the video does not stretch across the entire screen. But with images it works. Thank you.
July 25, 2020 at 6:59 am #1233153Hey raf_cl,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoJuly 28, 2020 at 2:59 pm #1233756July 30, 2020 at 6:09 am #1234075Hi raf_cl,
Thanks for giving us admin access.
I have changed your Video Size/Display, from Display Video in default mode, black borders may occur but the whole video will be visible to Stretch Video so it covers the whole slideshow (Video must be 16:9 for this option to work properly) and then changed Video Aspect Ratio from 16:9 to 3:2.
Let us know if you need further assistance.Best regards,
NikkoJuly 30, 2020 at 9:38 am #1234112Thank you very much. Good summer!!!
July 30, 2020 at 11:06 am #1234127July 30, 2020 at 12:11 pm #1234139Hi raf_cl,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
AuthorPosts
- The topic ‘Full Screen Video doesn't work’ is closed to new replies.
