Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 8, 2018 at 5:32 am #894584
    navindesigns

    I am using full screen slider with a self hosted mp4 video and it not loading on the following browsers:

    – mac: safari
    – pc: chrome, IE

    Please help

    Homepage

    January 9, 2018 at 12:15 am #894992
    Basilis

    Hey navindesigns,

    Yes it is a known issue and we are working on it to get it short out.

    Thank you very much

    Best regards,
    Basilis

    January 10, 2018 at 4:02 am #895492
    navindesigns

    Thanks

    January 11, 2018 at 9:12 pm #896242
    kylerollins

    Can you provide access to old files so that we can roll back to previous working version? We are dealing with a client who at this point can no longer afford to wait for the issue to be resolved on the current release. If this is possible please provide instructions or link to instructions and files. If this is not possible a conservative estimate of when you think the problem will be sorted out would be very helpful

    Thank you.

    January 14, 2018 at 12:31 pm #897061
    Nikko

    Hi kylerollins,

    Can you create separate thread? so we can give you the downgrade version in private content (which is only visible to moderators and thread creator).

    Best regards,
    Nikko

    January 15, 2018 at 5:29 pm #897640
    kylerollins

    Yes I will do that now.

    January 16, 2018 at 6:24 am #897899
    Rikard

    Hi Kyle,

    I’ve replied to your other thread.

    Best regards,
    Rikard

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