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  • October 5, 2019 at 3:32 am #1145195
    sarathomas221

    On pages where I have the full-screen slider, it is not showing up. This is taking place on mobile and desktop. I’ve been able to reproduce the problem on an iPhone, chrome browser and opera browsers. Help, please :) If I change it to a normal image, it’s fine. But then I can’t add the titles, subtitles and buttons. This theme has been great for several years but it’s getting buggy with each update. I’ve not added any new plugins. The only thing that has changed is the recent enfold update. Thanks for any thoughts you have.

    October 5, 2019 at 9:32 am #1145234
    Guenni007

    is there a link we can follow to see whats going on there.
    On both links following your nick link i can see the fullscreen sliders ( awakenthecity and enterthestorylab) on different browsers!
    But on both sites you got very old Enfold Versions: 3.3.2. and 3.8.4

    from these very old Enfold Versions my recommendation is to update not via the wordpress update routine.
    Best would be the ftp way: https://kriesi.at/support/topic/some-hints-and-advice-to-update-enfold/#post-1056107
    with this method you also always have the rollback option – and you can be sure that older components do not play into the update as well.

    • This reply was modified 5 years, 1 month ago by Guenni007.
    October 5, 2019 at 4:23 pm #1145305
    sarathomas221

    Thanks for your willingness to help. Ha! Those are indeed old sites. Here’s what I am speaking about: https://transformingmission.org/gla18

    October 6, 2019 at 8:24 pm #1145499
    Victoria

    Hi sarathomas221,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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