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  • March 25, 2026 at 1:36 pm #1496317
    elenagrassi

    Hello,
    in a few pages of my website I am using a full screen slider (though with one single image at the moment).
    I would like to increase the height of the slider because some important parts of the image are not visible, but I have not found a way to do it.
    Is that possible? Or maybe you can suggest other solutions.
    Pages are and
    Admin credentials attached in case needed.

    Best regards,
    Elena

    March 25, 2026 at 3:13 pm #1496327
    Ismael

    Hey Elena,

    Thank you for the inquiry.

    The slider area on renders at 1702x760px on our end, but the uploaded image is only 1500x840px and with a different aspect ratio compare to the slider area — which is why part of the image is getting cut off.

    To fix this, please upload a new slider image that is at least 1702x760px with an aspect ratio of approximately 16:7 (or 2.24:1) as the safest option going forward.

    Let us know the result.

    Best regards,
    Ismael

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