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  • March 23, 2016 at 8:04 pm #602773
    esemmel

    Maybe I’m missing something, but when I try to add a single image to either the full screen slider or the full width easy slider, the save button doesn’t work. I click it and nothing happens and a blank slide is added.

    The same thing happens if I have already added multiple images to a slider (adding multiple images at once still seems to work) and then want to change one of those images – the save button is clicked and nothing happens.

    Has anyone else experienced this issue?

    March 24, 2016 at 4:13 pm #603188
    Jordan

    Hi esemmel!

    Could you please provide a link and login details to your site. You can place the information in the Private Content section of your reply.

    Cheers!
    Jordan

    March 24, 2016 at 4:53 pm #603236
    esemmel

    I’ve posted the info in pvt. Note I’ve been testing with the topmost page when you search using “drafts”

    March 27, 2016 at 7:46 pm #603888
    Vinay

    Hi!

    We checked for the issue but did not find anything wrong just in case if you like to have a look at it we have setup a private test page ( Link in private ) everything seem to work fine.

    Best regards,
    Vinay

    March 28, 2016 at 5:47 pm #603944
    esemmel

    Hi. I thought I sent this reply last friday, but apparently I never clicked the submit button.

    It appears the plugin “genesis sidebars” was causing this issue.

    It seems weird that such a plugin would effect this, but when that one was deactivated, the saving problem went away.

    March 28, 2016 at 10:00 pm #604095
    Andy

    Hey!

    glad you found the cause of the problem. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Regards,
    Andy

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Viewing 6 posts - 1 through 6 (of 6 total)
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