Viewing 30 posts - 1 through 30 (of 32 total)
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  • #966464

    Hello,
    The sliders of my website does’nt working since I’ve made the last update of enfold. All the sliders are made with LayerSlider.
    It seems that all the slider have an height of 0px.
    Can you help me to repair this ? My client want his website back as soon as possible.
    But it’s weird because the slider of the homepage is still working perfectly
    Thanks

    Mr GUERRIER

    #967021

    I have the same issue, not sure when is started I’m still running Enfold Version 4.3 which has Layerslider version 6.7.1.
    Full screen sliders seem fine, others just display the shortcode.

    #967477

    Hi Underkult,

    There is an error in JavaScript. You need to disable jQeury loading in the footer in the Theme options > Performance.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #967478

    Hi cbrssict,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #967716

    Hello Victoria,
    I disabled the jQuery loading in the footer but it changed nothing.
    I will let you acces to the FTP so you can look deeper.
    Thanks

    #968132

    Thanks, I don’t have jQuery loading n the footer.

    #970414

    Hi Underkult,

    Looks like there is an error in Layer Slider JavaScript. Did you update the theme via FTP to 4.4? Or by the regular update process?

    Best regards,
    Victoria

    #970416

    Hi cbrssict,

    The Layer Slider, for now, has to be added via the Advanced Layout Builder element not by using the shortcode.

    Best regards,
    Victoria

    #975677

    Is there a better solution to this issue yet? The advanced layer slider option is too limiting for me long term as it forces a full screen area and pushes sidebars down.

    #975988

    Hi cbrssict,

    I’m running Enfold 4.4
    Image 2018-06-21 at 22.06.34.png
    Image 2018-06-21 at 22.06.50.png

    And this is a page
    Image 2018-06-21 at 22.08.01.png
    Image 2018-06-21 at 22.08.19.png
    It worked on my end.

    You might want to update the theme to the latest version, which is 4.4.1.

    Best regards,
    Victoria

    #976279

    Hi Victoria,
    I updated by the regular way.
    Regards

    #977303

    Hi,

    Thanks for the update.

    I can still see the same error in the console. Please try to disable the js > avia.js, header.php and footer.php file modifications in the child theme folder temporarily and then check the portfolio page again.

    Best regards,
    Ismael

    #977308

    Thank you. Update 4.4.1 seems to have resolved the issue for me.

    #977402

    Hi cbrssict,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #977403

    Hi Underkult,

    Is your issue resolved or is it still not working?

    Best regards,
    Victoria

    #977499

    Hi Victoria and Ismael,
    Sadly, my issue is still here, I tried as you explained to me to remove header, footer and avia files from my theme child but it did nothing… Have you got other solutions ? My client would like to have his website working back as soon as possible.
    Thanks

    #979230

    Hello,
    Could you help me to debug the website please ? It is broken for a long time now..
    Thanks

    #979917

    Hi,

    How can we edit this portfolio item (see private field)? I can’t find it in the Portfolio Items panel.

    Best regards,
    Ismael

    #980027
    This reply has been marked as private.
    #980372

    Hi,

    Thanks for the update. I’m still not sure what causes the issue though. I do see this error in the console.

    (index):310 Uncaught TypeError: $ is not a function
    at HTMLDivElement. ((index):310)
    at HTMLDivElement.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLDivElement.r.handle (jquery.js?ver=1.12.4:3)
    at Object.trigger (jquery.js?ver=1.12.4:3)
    at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
    at a.fn.init.triggerHandler (jquery.js?ver=1.12.4:3)
    at Object.load (eval at
    (layerslider.kreaturamedia.jquery.js?ver=6.7.1:13), :1:165377)
    at new t (eval at
    (layerslider.kreaturamedia.jquery.js?ver=6.7.1:13), :1:193805)
    at HTMLDivElement.eval (eval at
    (layerslider.kreaturamedia.jquery.js?ver=6.7.1:13), :1:2060)
    at Function.each (jquery.js?ver=1.12.4:2)

    Did you modify any of theme files? I would like to check the child theme folder but the Appearance > Editor panel is not accessible. Please enable it.

    Best regards,
    Ismael

    #980493

    Hi Ismael,
    I looked further into the website and the bug comes from a custom function I added to the Layer Slider.
    Maybe could you tell me why it was working before and now it broke the website.. I sent you the function in Private Content.
    Best Regard
    Charles

    #980845

    Hi,

    It’s looking for the ID attribute or selector “#presentation_slider”. Where did you add that before?

    Best regards,
    Ismael

    #981051

    Hi Ismael,
    This ID is integrated in the Layer Slider.
    It is one of the small icons on the left of the slide.
    The users can navigate through the slides with them.

    Best Regards
    Charles

    #981529

    Hi,

    The slider is already working when I check the portfolio item. How did you fix it? (see private field)

    Best regards,
    Ismael

    #983143

    Hi Ismael,
    I didn’t fix it, I just remove my custom function to make it work again. Now it works but I losed the functionality to change slide by scrolling on the mouse.

    #984022

    Hi,

    Thanks for the update.

    This ID is integrated in the Layer Slider.

    Where exactly did you integrate the “presentation_slider” ID attribute? I can’t find it in the slider options.

    Best regards,
    Ismael

    #984080

    Hi Ismael,
    It is located on this url : http://www.candcfishing.fr/wp-admin/admin.php?page=layerslider&action=edit&id=2
    I share you the screenshot : https://framapic.org/21X0YYoztbDP/ee6kzcmFac34.png
    It is on a layer of the layerslider named “Fils de Pêche”.
    It is a small icon on the left of the screen above four others icons.

    Tell me if you want more explanations.
    Best Regards
    Charles

    #984410

    Hi,

    Thanks for the update.

    Have you tried to add the script in the “sliderDidLoad” callback field? I think the issue is that the script is immediately executed even before the slider has fully loaded.

    Best regards,
    Ismael

    #985023

    Hi Ismael,
    I tried to add it in “sliderDidLoad” but it renders the usual blank page.
    Best Regards
    Charles

    #985802

    Hi,

    Why are you adding the script to the “HAMECON” slider when the “presentation_slider” layer is in the “Fils de Pêche” slider? You should replace the “$” symbol with “lsjQuery”.

    lsjQuery('#presentation_slider').attr('srcset','/wp-content/uploads/2017/12/presentation.png');
    

    Best regards,
    Ismael

Viewing 30 posts - 1 through 30 (of 32 total)
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