Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 25, 2018 at 12:31 am #989451
    dilge

    Hello,
    I am building a page under my domain and forwarded with masking to another, it works on desktop but not read correct on mobile devices. Is there a solution for this? Hosting company mentioned about iframe that i have no idea.

    Thank you in advance

    July 25, 2018 at 5:03 am #989477
    Mike

    Hey dilge,
    I have taken a look at all three domains and they are working for me with Android.
    What error are you getting when the last two don’t forward to the first one?
    What mobile device and browser are you using?

    Best regards,
    Mike

    July 25, 2018 at 2:49 pm #989721
    dilge

    Hello Mike,
    I have an iphone so when i check in safari, firefox or chrome on my phone all i see is blank screen. Main domain which i forwarded others is working fine on my phone as well, just the others which forwarded with masking is not reading mobile version of the page, tries to read desktop version and end up not seeing anything.

    Thank you

    July 26, 2018 at 2:54 am #990009
    Mike

    Hi,
    Please see Private Content area.

    Best regards,
    Mike

    July 26, 2018 at 2:57 am #990010
    dilge

    Thank you so much Mike, appreciated. Please check private content.

    July 27, 2018 at 9:24 am #990583
    Yigit

    Hey,

    I checked your website on my iphone but it does seem to be working fine on my end as well. I attached screenshot and more info in private content field.

    Best regards,
    Yigit

    July 27, 2018 at 4:47 pm #990770
    dilge

    Hey Yigit,
    Since it took a lot of time to fix this issue, I had to remove forward with masking and directly forwarded the domain, this is not what i want but it was the only way for now to read the site correctly on mobile. I made a research little bit about it so the issue as far as i see from the forums on web is iframe, so there needs to be a code to direct the visitors to mobile version when it is forwarded with masking. If you have any suggestions please let me know, but I think it is a issue with template at least what hosting company told me so.

    best,

    July 29, 2018 at 8:03 pm #991274
    Yigit

    Hi,

    Have you tried using a plugin such as this one – https://wordpress.org/plugins/content-mask/ and check if that does the job?
    If not, could you please request more information from your hosting provider?

    Best regards,
    Yigit

    July 30, 2018 at 2:34 pm #991523
    dilge

    thank you Yigit will look into it.

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Viewing 9 posts - 1 through 9 (of 9 total)
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