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Hello, I tried to post a support ticket and have been told my license expired. We have purchased the Enfold theme twice, on of them in August of 2021, the other in January of this year. I wonder if the older license is causing this issue? I’ll place the keys in the private area
Hey Mike,
Your theme licenses don’t expire, your support license does though. If you need to extend your support license, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
Rikard
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