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  • #793776

    Hallo #Andy,

    vielleicht ist das WordPress-Update schuld, vielleicht aber auch das Enfold-Update …
    Auf 2 verschiedenen Websites habe ich Probleme mit den Formularen.

    Hier (Bild 1, sii-k_…) kann ich Formularfelder nicht ändern und auch keine neuen Felder anlegen
    http://www.tiefenschaerfe.de/wp-content/uploads/2017/05/sii-k_formular-felder-nicht-änderbar.png

    Auf Bild 2 (ts-…) sitzt das Kontakt-Formular links, obwohl ich es mittig angelegt habe.
    http://www.tiefenschaerfe.de/wp-content/uploads/2017/05/ts-kontaktformular-links.png

    Kennst Du das Problem und kannst helfen?

    viele Grüße
    Susanne

    #794303

    Hey Susanne,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Andy

    #794711

    Hi, yes.

    #796362

    Hi,

    Thank you for the update.

    I don’t see any errors in the site but the input fields are somehow disabled. Is it OK if we deactivate the plugins while working on the site?

    Best regards,
    Ismael

    #796398

    Yes, please do that for a short while.

    best regards,Susanne

    #797022

    Hi,

    It is working if the plugins are deactivated. Please deactivate the plugins one at a time to find the issue.

    Best regards,
    Ismael

Viewing 6 posts - 1 through 6 (of 6 total)
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