Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 20, 2017 at 6:47 pm #890900
    condormarketing

    I have been having issues having the forms send mail to my inbox at Gmail from Ymail or Yahoo mail users. I can receive mail directly from yahoo users to my inbox but the forms are blocking them, any suggestions. This is happening on other sites as well.

    December 27, 2017 at 6:30 pm #892180
    Victoria

    Hey Jay,

    Here are some threads to consider:

    My contact form is not sending emails

    https://kriesi.at/support/topic/enfold-contact-form-not-sending-emails/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    January 2, 2018 at 3:34 pm #892501
    drcreat

    Hello, I am having an issue with contact form not sending, but only in 1 contact form.

    I have a few on me website, all of the work apart the one found in the link provided. I re-created the page but that seem to work (hence 2 links)

    Please please help – thank you.

    January 4, 2018 at 5:20 am #893084
    Ismael

    Hi,

    Thank you for using Enfold.

    What kind of email address are you using? It is from your domain or from a third party email services like gmail or yahoo?

    Best regards,
    Ismael

    January 4, 2018 at 2:59 pm #893257
    condormarketing

    The forms will work and send all information unless they come from a Yahoo account. the forms are sent to (Email address hidden if logged out) but then the (Email address hidden if logged out) is put into the Google Business mail and it is blocking the Yahoo. I since have installed the contact form 7 and some other plugin recommended here and now they work but would prefer the theme forms.

    January 8, 2018 at 4:52 am #894574
    Ismael

    Hi,

    I’m sorry but I’m not familiar with Google Business mail. Maybe, it’s why the emails from other domains are blocked? Please contact their support team for more info.

    Best regards,
    Ismael

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