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  • #362165

    URGENT! Our forms have stopped working properly. This appears to have happened before the latest update. I just updated in hopes that the problem would be resolved, but it did not work.

    Where the form title is suppose to be, we get a ” mark.

    Also, the redirect to new page does not happen and the email does not get sent. Some examples of this are at-
    http://www.contracterp.com/door-and-hardware-on-demand-web-presentation/
    http://www.contracterp.com/contact/
    http://www.contracterp.com/fenestration-on-demand-web-presentation/

    #362174

    Hey Kavaliauskas!

    Can you please try updating WordPress to the latest version 4.0.1 as well?

    Regards,
    Yigit

    #362187

    Looks like updating WordPress itself fixed the problem. Can you help me determine when it may have started being a problem?

    Thanks!

    #362648

    Hi!

    The issue started to happen when you update the theme to Enfold 3.0.4 and leave WordPress to version 4.0. Glad it is working now.

    Best regards,
    Ismael

    #367279

    Dear Support
    Same Problem on our customer site (no running on my test-site: http://kultur-design.com/news/news-abonnieren/ )
    Just the captcha is showing up – no form.

    I already deactivated the three plugins and running WP 4.0.1

    any ideas, any suggestions what to do?
    looking forward for an great response
    Stanko

    #367280

    Hey!

    Please update Enfold to the latest version 3.0.4 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    #367305

    Hi
    sorry for disturbing – updating the enfold theme to 3.0.4 resolved the contact form problem – everythings fine with that great theme – thanks to kriesi and your team
    with regards
    Stanko

    #367308

    Hi!

    You are welcome Stanko, glad we could help! :)
    We will keep the thread open for OP. If you have any other questions or issues, please feel free to start a new thread.
    Have a nice weekend!

    Best regards,
    Yigit

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