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  • #600756

    Hi. Your help please. We are using Formidable with the Enfold theme and it is not recognizing the style in Formidable. We select override theme and to avail. Any suggestions? The site is http://www.sospesin.com and because we are having issues with chrome and video displaying, we’ve already provided you with an admin access if you’d like to look at the backside. Thank you so much!

    #603132

    Hi MarSwan!

    Thank you for using Enfold.

    We visited the site but it can’t be reached. This is the error:

    This site can’t be reached www.sospesin.com’s server DNS address could not be found.
    

    The dynamic style of the plugin is located in the wp-content > uploads > formidable > css folder. Edit the file, copy the css codes then paste it in the style.css or custom.css file of the theme in order to override the default style. Or add this in the functions.php file:

    add_action('init', 'ava_deregister_form_style', 50);
    function ava_deregister_form_style() {
        wp_deregister_style('formidable');
    }
    
    if(!is_admin()) {
        add_action('wp_enqueue_scripts', 'ava_register_formidable', 150);
    }
    
    function ava_register_formidable() {
        $avia_upload_dir = wp_upload_dir();
        $formidable = $avia_upload_dir['baseurl'] . '/formidable/css/formidablepro.css';
        wp_register_style('formidable-style', $formidable, array(), '2', 'all');
        wp_enqueue_style('formidable-style');
    }
    

    Best regards,
    Ismael

    #603190

    Thank you for the reply, I will try adding this code. Apologies, the url is http://www.sospesinc.com. If you could please also look into why video isn’t showing on mobile it would be greatly appreciated.

    #603887

    Hi!

    We checked for the video issue like you mentioned it did not load on the mobile device (an android one).. If you have set it up as a color section background video and using a heading rotator it should work on the mobile devices too… we need to take a closer look at the setup please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay

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