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  • #1022077
    Axel Pätzke
    Guest

    Hello, I have had a delay of a couple oft month to work on our website, by working outside my country.
    Therefore I could not updated my purchased theme.
    I am still on version 4.1.2 whereas it is still 4.5. (update on 10th of october).

    Anyhow, my purchased license was payed until july of 2018. That means including the version of the update in june 2018 which was version 4.4.1.

    As seen from a development point of view, that are extremely much updates.

    So, as I’m in charge of a running website, see URL, for a huge club, I don’t want to mess anything up by an untested update, of course.
    I mentioned already that there were a view of them.

    That’s why I am asking you, to kindly get me my purchased version of 4.4.1 to test anything out, before we can think to upgrade once more to the current version of 4.5. and pay for them.

    But unfortunately from my account I just can download the current october version of 4.5.

    So, please let me know where I can download my version of 4.4.1 of the enfold theme.
    Or, if you don’t mind, just send me a zipped file to my e-mail adress.
    By the way, is my API-Key for that version still valid ?

    Thank you in advance.

    Kind regards

    Axel Pätzke [T-Rex] / webmaster of Red Knights – Germany-1 &
    webmaster of Red Knights the European Board

    #1022341

    Hey Axel Pätzke,

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Please post your license key in private.

    Best regards,
    Victoria

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