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  • #276772

    Hi there,

    Really hope you can help with this one!

    When editing pages we are repeatedly losing formatting and links and any HTML styling that has been added in text view. It is wearing us out! This seems to be happening only when using the Advanced Layout editor, which we are dependent on using as the site layout makes heavy use of the options available in the Advanced Editor.

    In addition, it appears to only be happening when editing in Firefox and Explorer. Chrome and Safari seem to be ok. The problem is this is a client site, and the client is stuck with Firefox due to company restrictions.

    I’ve been singing the praises of Enfold to the client as the ‘do it all’ theme of choice. Needless to say, they are rather unhappy at losing the work they have done editing content!

    The launch date is imminent and I must get this resolved ASAP, please help!

    Thanks very much.

    #276794

    Hey nokostudio!

    Thank you for using the theme!

    I created a test page on Firefox Windows 8 but the text block retains the styling and layout. I updated it many times. I got logged out automatically when editing the Test Page though but it happened only once, not sure why. Please try deactivating the plugins then test it again. This is the test page: http://sustain2013.wpengine.com/wp-admin/post.php?post=4162&action=edit&message=1 (hosted on WPengine)

    Best regards,
    Ismael

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