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  • #1107501

    I’ve a problem with forms of ENFOLD. Every forms of my website refresh the page when submit even when some required field or checkbox are empty or unchecked.This process sometimes sends incomplete data or subscribe to newsletter users who have not accepted privacy.
    I wish to have a form that works like the forms on your demo (i.e. https://kriesi.at/themes/enfold-2017/pages/contact/ ).
    Instead, a form that i’ve made with contact forms 7 works fine

    How can I solve it?

    Thanks

    #1107567

    Hey carbotMadrigalia,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1107633
    This reply has been marked as private.
    #1108273

    Hi,
    it seems that I solved the problem by adding the value onsubmit = “return false” immediately after opening the <form tag.
    Now I notice that analyzing the page with “gtmetrix” returns a 404 error, only on the home page. furthermore, if I do not set Display selected page without redirect and select my homepage(Home) I receive error 404 on the homepage link

    how can i solve?
    Thank you

    #1109060

    Hi,

    Glad that you were able to fix the initial issue. Have you tried setting another page as your 404 page?

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

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