Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • February 14, 2015 at 8:09 pm #396200
    romero2

    Hi.

    Not receiving emails that are sent from the form of items in the portfolio…

    Regards

    February 15, 2015 at 5:44 pm #396425
    Elliott

    Hi romero2!

    You have a contact form in your portfolio post but you are not receiving emails? Does it work in a page?

    Try deactivating all plugins and send us a link to your post and we’ll send you a test email.

    This is usually a problem with the server though so I would contact your hosting provider and let them know your having trouble receiving emails. Also try installing this plugin, https://wordpress.org/plugins/wp-smtp/, and send a test email there to see if it works.

    Regards,
    Elliott

    March 10, 2015 at 9:41 pm #409114
    romero2

    Hello, it’s not a server problem because the form page http://arojo.es/reparaciones/ working properly. The problem is in the forms included in the portfolio items, eg http://arojo.es/Items%20de%20portfolio/vivienda-unifamiliar-isla-plana/. I have also disabled all plugins and still not working.

    regards

    March 11, 2015 at 5:09 pm #409965
    Elliott

    Hi!

    Do you have the form set to redirect to a new page when submitted? If so then make sure there are no typos in the URL.

    Send us a WordPress login and we’ll take a closer look.

    Cheers!
    Elliott

    March 11, 2015 at 7:27 pm #410054
    romero2
    This reply has been marked as private.
    March 12, 2015 at 8:39 pm #410717
    Elliott

    Hey!

    Go ahead and update WordPress and Enfold to the latest version (3.0.8), and then let us know if we can deactivate your plugins while testing.

    Regards,
    Elliott

    March 12, 2015 at 11:55 pm #410781
    romero2

    Yes, you can temporarily disable plugins

    Regards

    March 14, 2015 at 8:14 pm #411550
    Andy

    Hey!

    you are still using and old version of Enfold. Please update to v3.0.8 and let us know if this is solving your issue.

    Cheers!
    Andy

    March 15, 2015 at 3:12 pm #411677
    romero2

    HI!
    I updated Enfold and when I try to open an item’s portfolio an error message appears 404 …

    regards

    March 16, 2015 at 5:10 pm #412315
    Elliott

    Hi!

    Your still using old versions it looks like. Go ahead and create a backup and let us know when your done and we’ll update WordPress and Enfold for you and do some more testing.

    Regards,
    Elliott

    • This reply was modified 9 years, 8 months ago by Elliott.
    March 16, 2015 at 8:55 pm #412568
    romero2

    Hi

    I updated WordPress and now fuciona correctly: I can see the items in the portfolio and also receive emails sent from the form.

    Thank you very much.

    Greetings.

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Viewing 11 posts - 1 through 11 (of 11 total)
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